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Salary
≈ $128k – $284k per year (Estimated)
Location
Hybrid (San Francisco, United States)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 4, 2026. First seen by Alion on Mar 26, 2026.

Overview
Company
Impact
Profile match

This isn't a remote support role, you're building the product shoulder-to-shoulder with the people using it. Navi is already live at major flight schools across the country, and every one of them wants more - dashboards, tools, the workflow features that make their day run better. You're the person who embeds with a customer, learns their operation, and builds exactly what they need, fast.

You're a compulsive builder who can scope and ship end to end on your own - you'd empathize with the customer's needs and show them something working by tomorrow. You don't bring a playbook; you reason from the actual situation and believe any problem can be figured out. You have the run-through-walls grit of a founder, the technical bar of a real engineer, and genuine curiosity about how a flight school runs - because that's where the best features come from. The simplest test: would a chief instructor and an engineer both want you in the trenches?

Every feature you ship makes a customer more committed, and the signal you bring back from the field - the edge cases, the workflow friction, the things nobody thought of - sharpens the whole product. You're not just serving one customer. You're supercharging how fast this company learns.

What you'll do

  • Embed with a customer until you understand their operation extremely well

  • Build the dashboards, tools, and features they're asking for, and ship them fast

  • Gather field intelligence - user feedback, edge cases, performance data, workflow observations - and bring it back to product and engineering in a way that drives action

  • Own the customer relationship on the ground - you are Navi's face at every site you touch

  • Work directly with engineering to compress the feedback loop between field reality and product iteration

About you

  • You can build and ship an app, dashboard, or internal tool end to end, by yourself - design, code, deploy

  • You learn a domain fast and can smoothly own talking to a chief instructor one hour and debugging at your desk the next

  • You stay effective when there's no manual, no clear owner, and the requirements keep changing

  • You're comfortable embedding with a customer and flexible about travel

  • You read a room and build trust fast - customers want you back on site, and you can turn a vague ask into a clear plan they're bought into

Nice to have

  • Familiarity with aviation systems, flight schools, avionics, or defense operations

  • Pilot certificate or flight training experience

  • Experience working on military installations, flight schools, or in DoW environments

Why this role matters

Navi's technology only matters if it works where it counts - in the cockpit, the briefing room, the ops center. You're the person who makes that happen. Every site you deploy is a new proof point. Every feature you ship makes a customer more committed. Every insight you bring back compounds across the whole product. You close the gap between product and reality - and that's what lets this company scale without breaking.

What you'll get

  • Flight training - earn your pilot's license and work with true domain expertise

  • Competitive salary and full travel coverage - flights, lodging

  • Impact you can see - work directly with pilots, instructors, and military operators using what you deployed

  • A role that scales into field operations leadership as we grow

How we work

  • Find a way. We don't wait for permission or perfect information. Ideas come from anywhere regardless of title. Figure it out, ship it, iterate.

  • Creativity over control. First principles over process. We'd rather have a creative solution that's 80% right today than a perfect one next quarter.

  • Update fast. Come in with a hypothesis, throw it away when the data says otherwise. Ego has no place here.

  • Intensity with focus. We work hard because the mission demands it. Clarity on what matters is how we make that sustainable.

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