Service Account Manager

$75,000 - $85,000 a year - Office Full-time

Flynn Group of Companies is seeking a Roofing Service Account Manager to join our Ottawa branch. This is a relationship-driven, client-facing role ideal for someone who thrives in sales, enjoys building long-term partnerships, and wants to grow their career in a dynamic construction and service environment. This position is Monday-Friday (7:30 AM - 4:30 PM), with flexibility required to support client needs.

What We Offer

• Up to 10% KPI-based bonus

• $450/month vehicle allowance + gas card
• Annual golf tournament, summer BBQs, and holiday events
• Ongoing training through Flynn University and eLearning
• Competitive compensation and comprehensive benefits, including:
  • Dental and supplemental medical plans
  • RRSP contributions
  • Employee & Family Assistance Program

A Day in the Life

• Build and maintain strong relationships with new and existing clients
• Actively generate new business
• Conduct frequent client meetings, site visits, and presentations
• Attend local networking and industry events
• Identify client needs and recommend roofing service solutions
• Prepare and present estimates, proposals, and service solutions

• Review drawings, blueprints, and specifications

• Follow up on quotes, tenders, and opportunities to close business
• Collaborate with local and national teams to support key accounts

• Support light project management and coordination of service work

• Manage a flexible schedule that supports ongoing relationship-building and business development

Requirements

• Proven experience in sales, account management, or business development

• Strong interpersonal skills with the ability to build and maintain relationships
• Excellent communication and presentation abilities
• Sales mindset with the drive to grow business and meet targets

• Ability to understand construction drawings/specifications

• Customer-focused with a high level of responsiveness
• Ability to thrive in a fast-paced, client-facing environment

• Experience in construction or roofing industry (preferred)

• Valid driver’s license and access to a personal vehicle
• Ability to pass a criminal background check