{"id":1198436,"url":"https://alion.io/job/fnz-benefits-payroll-administrator","title":"Benefits Payroll Administrator","company":{"id":172223,"name":"FNZ","domain":"fnz.com","url":"https://alion.io/company/fnz","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":21,"ghost_share":0,"stale_share":0.905,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ipswich, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":92000,"period":"year","method":"role_country_seniority_unknown","sample_n":505},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"closed","first_seen_at":"2026-09-24T19:39:48Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-19T15:01:16Z","board_verified":false,"closed_at":"2026-10-19T15:01:16Z","days_open":24,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":24},"description":"Job Description\nRole Overview\nThe Benefits Payroll Administrator plays an important role within the Benefits Payroll Team, supporting the effective administration of paying client income and ensuring that requests are processed accurately, efficiently and within agreed timescales.\nWorking within a busy operational environment, the role involves processing a range of transactions relating to clients’ Self-Invested Personal Pensions (SIPPs), while also supporting internal teams with income-related queries.\nThe successful candidate will be highly organised, detail-oriented and comfortable working to tight deadlines, with a strong focus on accuracy, risk awareness and customer service.\nKey Responsibilities\nVet incoming requests for new and amended income payments \nEnsure all client money received is identified and matched promptly.\nProcess payments across various banking systems.\nInput new client bank account details accurately onto internal systems.\nProcess reports to identify potential issues with upcoming payments\nClose client SIPPs in accordance with established procedures.\nCreate and process MPAA letters \nProcess newly established income fees \nCancel standing orders and disinvestments as required\nInput new money movements onto internal systems \nMonitor and manage the team mailbox, ensuring queries and requests are dealt with promptly.\nBuild and maintain effective working relationships with internal departments and key stakeholders.\nEnsure all internal service levels and deadlines are consistently met.\nEscalate issues, delays and exceptions to the Team Manager where appropriate.\nProactively identify potential risks or control issues within the department and escalate concerns appropriately.\nContribute to the continuous improvement of Benefit Payroll processes and ways of working.\nEnsure all work is completed in line with company procedures, regulatory requirements and relevant controls.\nKnowledge, Skills & Experience\nEssential\nPrevious experience working within a payroll, banking, financial services or pensions environment.\nStrong working knowledge of Microsoft Excel, including the ability to use formulas, manipulate and analyse data and perform data checks and reconciliations.\nStrong attention to detail with a proven ability to maintain a high level of accuracy.\nAbility to manage multiple tasks and prioritise workload effectively.\nComfortable working to tight deadlines and agreed service levels.\nExcellent written and verbal communication skills.\nStrong interpersonal skills and the ability to build effective relationships with colleagues and stakeholders.\nA proactive approach to identifying issues, risks and opportunities for improvement.\nAbility to work effectively both independently and as part of a team.\nPersonal Attributes\nThe successful candidate will be:\nAccurate and detail-focused - able to process financial information carefully and consistently.\nOrganised - able to manage competing priorities and meet deadlines.\nProactive - confident in identifying issues and escalating risks appropriately.\nCollaborative - able to work effectively with colleagues across the business, share information, support team objectives and build positive working relationships with internal stakeholders.\nAccountable - takes ownership of tasks and follows processes through to completion.\n Customer-focused - understands the importance of timely and accurate administration in supporting clients and internal teams. \nAbout FNZ\nFNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.\nWe created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. 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