{"id":1304121,"url":"https://alion.io/job/focus-global-inc-ecommerce-sales-and-operations-associate","title":"Ecommerce Sales and Operations Associate","company":{"id":3802795,"name":"Focus Global Inc.","domain":"focusglobalinc.com","url":"https://alion.io/company/focusglobalinc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Asana","optional":true},{"name":"Google Docs","optional":true},{"name":"Google Sheets","optional":true},{"name":"PHP","optional":true},{"name":"Shopify","optional":true},{"name":"Slack","optional":true},{"name":"WooCommerce","optional":true}],"status":"live","first_seen_at":"2026-09-25T02:17:38Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-21T02:20:39Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"About the Role:\nThe Ecommerce Sales and Operations Associate will manage the daily eCommerce sales operations for the operations of the Singapore office.\nKey Responsibilities:\nProduct Portfolio Management\nCompetitor analysis - Product pricing and market research to benchmark against competitors’ products\nUpdating inventory and promotions pricing for online channels\nSupporting coordination with eCommerce partners like Lazada, Shopee and others\nCreating and updating product content on online Ecommerce stores\nCustomer Experience Cresting the optimal post purchase customer experience\nCollaborate with eCommerce partner couriers to track KPIs and optimize process efficiency\nCoordinating with different internal stakeholders on any misplaced orders, wrong deliveries, etc.\nSpecial projects: Customer Failed Transaction outreach\nAnalysis: Reviewing sales performance, operational KPIs, etc\n\nOther tasks\nOrder Management: working with different stakeholders to process orders and make sure that customers have an excellent customer journey\nInvoicing and dispute management\nMarket research and data collection\n\nJob Qualifications\nBachelor’s Degree in business, operations or other related course\nHighly interested in eCommerce and retail industry\nAbility to manage multiple projects and meet critical deadlines concurrently, showing time management and prioritization skills\nDetail-oriented and work well under pressure with tight timelines\nCompetent in MS Office applications\nBasic knowledge on e-commerce web frameworks or tools is a plus, e.g. WooCommerce, Shopify, HTML, CSS\nYou Are an Ideal Candidate if You Are\nEntrepreneurial: We are a team that is nimble and quick to adapt. There will be minimal to no hand-holding - this environment is perfect for someone who is independent, self driven and looking for growth opportunities.\nAn excellent communicator: We speak quickly and act quickly. This requires concise and efficient communication .\nComfortable giving and receiving feedback: We believe in radical candor. Everyone is empowered to speak their mind and constantly share feedback.\n Love adopting new technology and software tools (e.g. Google Docs, Google Sheets, Slack, Asana, Xer, etc): We are always on the lookout for new tools that will make our own work more efficient.\nData driven: We love numbers and data. 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