Resident Relations Coordinator

SUMMARY Coordinates the make ready process including scheduling vendors, entering PO’s and CRF’s.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Enters all Purchase Orders and CRF’s

· Schedules vendors for all work to be completed for new move ins

· Walks scheduled work to be done with vendors to obtain estimates

· Speaks with residents for work order scheduling and then after completion

· Works with the maintenance supervisor to organize work orders, assist with scheduling and deleting duplicates

· Assists in the office where needed.

Qualifications

· 1-year related experience in the multi-family industry

· Knowledge working with budgets and some general ledger detail

· Working knowledge of property management platforms (i.e. Yardi, CRM, etc.)

· Apartment leasing experience preferred

· Excellent communication skills (written and verbal)

· Customer service skills

· Ability to work in a fast paced environment

ENVIRONMENTAL AND PHYSICAL DEMANDS

The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Constant walking, standing, and sitting alternately; frequent climbing of stairs; occasional bending, stooping, kneeling, crawling, squatting, pushing/pulling, and reaching above shoulders.

· Frequently lift less than 10 lbs; Occasionally lift over 10 lbs.

· Strong constant finger dexterity with ability to grasp/turn.

· Strong sensory skills such as good eyesight, good hearing; ability to comprehend, speak, write and communicate.

· Work in a variety of conditions, including both indoors and outdoors; noise level is usually

· moderate.

· Possible exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc.