{"id":3882128,"url":"https://alion.io/job/fonio-business-operations-associate","title":"Business Operations Associate","company":{"id":672945,"name":"fonio","domain":"fonio.ai","url":"https://alion.io/company/fonio-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":89,"open_postings":52,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":63,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Campinas, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-11-06T17:08:18Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T00:16:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About fonio\nfonio.ai is a market leader in AI agents for SMBs. We started with phone agents and now also cover WhatsApp, web chat, email and a full AI phone system. We’re growing fast across Europe, the UK, the US and Brazil.\nWe grew from $1M to $10M ARR in under 12 months, then went from $10M to $20M in about 8 weeks. Today we serve 10,000+ customers.\nWe move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings.\nJoin one of the fastest-growing companies!\nThe role\nThis role is the enabler for our entire on-site team. Nothing happens here without you-you are an integral part of the team and one of the most important hires we are making this year.\nOffice & Facilities\nFull ownership of the Vienna office: interior design, contractors, repairs, equipment, office supplies, and catering\n\nFirst point of contact - you solve problems before others even notice them\n\nCreative freedom to shape the current office and the new one coming this autumn\n\nOnboarding\nEvery new hire is fully set up from Day 1 - desk, access rights, and equipment are ready to go\n\nOrganizing accommodation for international new hires\n\nFinance Operations\nStructured bookkeeping and account coding - nothing slips through the cracks\n\nCollecting outstanding payments (including historical ones) via automated processes\n\nOwnership of accurate customer invoicing and coordination with the Sales team\n\nExecutive Assistant Support\nSupport with press-related matters and document preparation for our management team\n\nOrganizing team events and offsites\n\nWhat you bring\nAn ownership mindset: you spot problems before they escalate and solve them proactively\n\nMeticulously organized, without losing sight of the big picture\n\nInitial experience in office management, operations, or as an EA-ideally in a startup environment\n\nA basic understanding of financial processes\n\nFluency in English\n\nWhat we offer\nCompetitive salary package depending on experience incl. equity\n\nCLT/PJ contract, whichever works better for you\n\nHealth insurance\n\n30 days of paid vacation\n\nHardware of your choice\n\nRegular team offsites\n\nWork from our Campinas office, on-site, with an ambitious team\n\nApplication process\n15-minute introductory call\n\n30-minute skills interview\n\n20-minute culture fit interview with the founders\n\nHow we hire?\nWe're AI-native, including in hiring. AI helps us to remain efficient, but people make every decision.\nfonio is an equal opportunity employer. We hire for talent and ownership, whatever your background is.\nNeed an adjustment in the process? Just tell us.\nPlease send your CV in English. 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