{"id":2939821,"url":"https://alion.io/job/fonio-forward-deployed-engineer-uk","title":"Forward Deployed Engineer - UK","company":{"id":672945,"name":"fonio","domain":"fonio.ai","url":"https://alion.io/company/fonio-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":89,"open_postings":28,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":79,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":95000,"currency":"GBP","period":"year","gross":null,"usd_annual":127072},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"n8n","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-10-20T16:07:57Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T23:45:52Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About fonio\nWe grew from $1M to $10M ARR in under 12 months and now serve 10,000+ customers.\nFonio is Europe’s market leader for AI phone agents for SMBs. Now we’re expanding globally and into new products.\nWe move fast, take ownership, give direct feedback, and avoid politics and unnecessary meetings.\nJoin one of Europe’s fastest-growing companies.\nYour Role\nAs a Forward Deployed Engineer for our for our UK market, you work directly at the intersection of product and customer setups. You capture requirements, translate them into robust implementations, and take fonio live at customers - including integrations, automations, and ongoing optimization.\nYou work closely with Product/Engineering and Go-to-Market, making sure deployments are fast, stable, and repeatable across the UK market.\nWhat you'll do\nCapture customer requirements and translate them into concrete implementation plans\nBuild and roll out fonio setups in production: workflows, logic, prompts, guardrails\nImplement integrations with third-party systems (APIs, webhooks, CRM, calendar, ticketing, etc.)\nDevelop smaller features and glue code to cleanly map customer cases\nDebug under production conditions: calls, flows, edge cases, fast fixes\nBuild reusable templates and deployment playbooks to make setups scalable\nDeliver product feedback: bring pain points and feature gaps to the team, prioritized and concrete\nWho we're looking for\nSolid coding skills: you can implement independently, not just configure\nStrong understanding of AI systems and LLMs (prompting, tool-use, RAG, failure modes)\nWorkflow thinking: translate complex processes into robust, testable flows\nExperience with APIs, webhooks, auth, and common integration patterns\nCloud fundamentals: deployments, observability, debugging in production\nHighly pragmatic working style: ship fast, make it stable, iterate\nBonus: Voice/Telephony, n8n, TypeScript/Python, SQL, monitoring/tracing, GDPR\nEnglishat native or near-native level\nWhat we offer\nCompetitive salary: £60,000-£95,000 per year\n100% Focus Time (no regular meetings)\nUnlimited budget when the ROI is right\nExtreme speed (we ship almost daily)\nThousands of enthusiastic customers building the product together with us\nHiring Process\n25 min intro\n\n30 min deep dive with CTO & Co-Founder Matthias\n\n20 min culture fit with one of our 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