{"id":2443544,"url":"https://alion.io/job/fonio-senior-it-workplace-specialist","title":"(Senior) IT Workplace Specialist","company":{"id":672945,"name":"fonio","domain":"fonio.ai","url":"https://alion.io/company/fonio-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":86,"open_postings":29,"ghost_share":0,"stale_share":0.345,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vienna, Austria"],"countries":["AT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":80000,"currency":"EUR","period":"year","gross":null,"usd_annual":89851},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Notion","optional":false},{"name":"Slack","optional":false},{"name":"SOC 2","optional":false},{"name":"Voice Agents","optional":false},{"name":"Windows","optional":false},{"name":"ISO 27001","optional":true},{"name":"n8n","optional":true},{"name":"Python","optional":true},{"name":"Zapier","optional":true}],"status":"live","first_seen_at":"2026-10-01T13:24:53Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-21T09:02:04Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"We grew from $1M to $10M ARR in less than 12 months and already serve more than 10,000 customers.\nfonio is Europe's market leader in AI voice agents for SMBs. Now we're expanding worldwide and into new product areas.\nWe move fast, believe in a high degree of ownership, give direct feedback, and skip company politics and unnecessary meetings.\nBecome part of one of the wildest growth stories in Europe.\nYOUR ROLE\nYou own fonio's internal IT setup end-to-end: every device, every account, every access right. From day one to the last day of every employee. We're scaling fast, and you build the backbone that keeps that scaling secure, automated, and audit-ready.\nYOUR TASKS\nJoiner, Mover, Leaver: Own the full employee lifecycle on the IT side. New hires get a ready-to-go laptop and all their accounts on day one. Role changes update access automatically. Leavers lose access the same day.\n\nDevice management: Set up, roll out, and manage all laptops via MDM (e.g. Jamf, Kandji, Intune). That includes enrollment, policies, encryption, updates, and inventory.\n\nAccess management & automation: Own SSO, user provisioning, and permissions across our SaaS stack (Google Workspace, Slack, Notion, and more), and automate as much of it as possible. Every manual step is a step too many.\n\nSOC 2 readiness: Prepare fonio for SOC 2. Implement controls, document processes, and collect evidence, working closely with our external Information Security Officer. You don't need to be a security expert, but you make sure the groundwork is solid.\n\nInternal IT support: Be the go-to person for everything tech inside fonio, from a broken laptop to a missing license.\n\nTooling: Keep our tool landscape clean. That means licenses, costs, vendor management, and getting rid of shadow IT.\n\nWHAT TO EXPECT\nSolo, end-to-end ownership of everything workplace IT.\n\nHands-on operational work combined with building systems that scale to hundreds of employees.\n\nClose collaboration with People Ops, Engineering, and our external InfoSec lead.\n\nDirect impact: every new colleague feels your work from day one.\n\nWHAT YOU BRING\n2+ years of experience in IT administration, workplace IT, or IT operations, ideally at a startup or scale-up.\n\nHands-on experience with MDM solutions and managing macOS devices (Windows is a plus).\n\nSolid knowledge of identity & access management (SSO, SCIM, Google Workspace admin).\n\nAutomation skills: scripting (Bash, Python, or similar) and/or workflow tools (Zapier, n8n, Make). AI-native working style.\n\nBonus: exposure to SOC 2, ISO 27001, or similar compliance frameworks.\n\nStructured, pragmatic, low ego. You thrive in intensity.\n\nFluent English, German is a plus.","description_format":"text","description_chars":2677,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","AI Agents"],"lifecycle":[{"event":"open","at":"2026-10-13T12:49:51Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.847,"p_room":1,"age_days":19,"expected_fill_days":62,"reasons":["conf:1","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":89851,"is_top_pay":false},"html_url":"https://alion.io/job/fonio-senior-it-workplace-specialist","json_url":"https://alion.io/job/fonio-senior-it-workplace-specialist.json","meta":{"generated_at":"2026-10-21T13:15:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18818,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672945},"rest":"https://alion.io/mcp/rest/get_company?id=672945"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffonio-senior-it-workplace-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffonio-senior-it-workplace-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffonio-senior-it-workplace-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fonio-senior-it-workplace-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffonio-senior-it-workplace-specialist"}]}