{"id":1158771,"url":"https://alion.io/job/fonoa-solutions-engineer-apac","title":"Solutions Engineer, APAC","company":{"id":56827,"name":"Fonoa","domain":"fonoa.com","url":"https://alion.io/company/fonoa","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":80,"open_postings":20,"ghost_share":0.25,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":90,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":91000,"max_usd":213000,"period":"year","method":"role_country_seniority_unknown","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false}],"status":"live","first_seen_at":"2026-09-23T22:19:03Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-11T03:22:57Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":16},"description":"Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure.\nFonoa’s modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger.\nAgents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That’s autonomous tax.\nWe operate across 120+ countries, with clients going live in weeks, if not days.\nTrusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com. Rated 4.5/5 stars and a High Performer on G2 and 4.6/5 stars on Gartner Peer Insights.\nFind out more: www.fonoa.com\nAbout the Role\nAs a Founding Solutions Engineer at Fonoa, you will collaborate with leading global enterprises and work cross-functionally to identify and solve complex customer challenges. You will lead technical engagements, leveraging your discovery expertise to design and implement high-value solutions tailored to our clients' needs. In partnership with our sales team, you will ensure the delivery of impactful and effective solutions, driving success for both our customers and Fonoa.\nOur products\nWe have a suite of API and UI products that automate tax-related workflows for any internet company. Those products are Lookup, Tax, Returns, Data sharing and E-Invoicing.\nWe may expand our coverage to serve our core offering.\nOur API docs\nAs a Solutions Engineer, API documentation is important when considering a new career move. Thanks to the API docs, you can learn about how our API works and how it is structured.\nPlease visit our API documentation and learn more about our API endpoints and how to use them - https://docs.fonoa.com/.\nWhat you will do\nPartner with our Sales team to articulate the Fonoa value proposition, vision and strategy to customers.\n\nCreate and deliver product and technical presentations to new and existing customers.\n\nQualify sales opportunities through technical discovery based on needs and problems with customers.\n\nBe an expert in Fonoa’s API capabilities, advocate for improvements and influence the product roadmap with internal product teams to solve business challenges.\n\nDrive technical discussions with customers, answering questions and providing guidance on technical features and integration.\n\nOwn technical scoping, gap analysis and technical implementation plans.\n\nIdentify opportunities for process improvements and innovation within the organisation.\n\nYou are comfortable supporting customers on technical issues where necessary.\n\nYou are extremely organised and apply a methodical approach to delivering.\n\nYou would be a great fit if\nYou are fully proficient in English. Written and spoken, we are from around the world, but we work in English.\n\nYou have a strong sense of ownership and care deeply about customer experience.\n\nYou have a technical mindset and a desire to grow technically.\n\nYou are eager to learn and comfortable diving into complex problem spaces, which can encompass tax technology challenges.\n\nYou always champion the customer and balance product requests against the company vision.\n\nYou want to make a severe impact and are excited about working in a high-growth startup.\n\nAs part of the recruitment process at Fonoa, we process your personal data in accordance with our Privacy Notice for Job Applicants. 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