{"id":3438349,"url":"https://alion.io/job/fonterra-sales-operations-support","title":"Sales Operations Support","company":{"id":1857291,"name":"Fonterra","domain":"fonterra.com","url":"https://alion.io/company/fonterra","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-29T04:16:25Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-09T15:39:27Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"We are Fonterra, one of the world's largest dairy nutrition companies.\nAt Fonterra, you’ll be inspired by purpose and guided by principles. Whether you're based in New Zealand or anywhere else around the world, you’ll be part of a team that creates goodness for generations and delivers global impact through local action. Our brands are trusted by families and individuals alike, delivering high-quality dairy nutrition to millions of people globally.\nAs a Co-operative created and owned by New Zealand dairy farmers, our collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved in New Zealand and around the world.\nAs part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk.\nWhen you join Fonterra, you'll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring diverse career paths that ignite your passions.\nAbout the role\nAs a Sales Operations Executive, you'll support our front-line Sales teams by managing the end-to-end contract and order process, maintaining critical customer and sales data, and ensuring customer demand is effectively translated into operational execution.\nPartnering closely with Sales, Demand Planning, Logistics, Finance and Market Access teams, you'll help deliver outstanding customer service while ensuring operational excellence across the order-to-cash process.\nWhat you'll be doing:\nManaging customer contracts, pricing, quotations and sales orders within SAP.\nMonitoring customer order books, contract utilisation and shipping schedules to ensure smooth delivery outcomes.\nSupporting demand planning activities by maintaining accurate customer forecasts and demand information.\nMaintaining customer, sales and market master data to ensure accuracy and compliance.\nCoordinating export documentation and supporting regulatory and market access requirements.\nManaging customer enquiries, complaints and case resolution through CRM and customer service channels.\nBuilding strong relationships with internal and external stakeholders to proactively resolve issues and identify opportunities for improvement.\nProducing reports and insights to support business performance and decision-making.\nContributing to continuous improvement initiatives and broader business projects.\nAbout You\nYou're someone who enjoys working in a fast-paced environment where strong organisation, attention to detail and stakeholder management are critical. You take pride in delivering a great customer experience, enjoy solving problems and can confidently navigate competing priorities across a complex global business.\nYou'll bring:\nExperience in sales operations, customer service, supply chain, logistics or a similar operational environment.\nStrong organisational and planning capabilities with the ability to manage multiple priorities.\nExcellent communication and relationship-building skills.\nA proactive mindset with strong problem-solving and analytical capability.\nHigh attention to detail and a focus on delivering quality outcomes.\nConfidence working with systems, data and reporting tools.\nIntermediate to advanced Microsoft Office skills, particularly Excel.\nExperience with SAP or another ERP platform would be advantageous.\nSpanish language capability would be beneficial but is not essential.\nAre you excited about this opportunity but may only meet some requirements?\nAt Fonterra, we are committed to building a diverse workplace and, therefore, open to looking at applicants with excellent transferable skills. If that's you, we encourage you to apply as you may be the right candidate for this role or one of our other opportunities.\nOr join our Talent Community by clicking here, to be notified about new and relevant job opportunities.\nThe benefits of life at Fonterra\nOur people and what they bring to our Co-op shape our success. We have a collaborative culture, inspiring leaders, and passionate people, making Fonterra a great place to work. We also offer competitive remuneration (80k - 100k + 5% bonus) and a range of benefits, regardless of your role or location.\nFonterra is a place where everyone can be themselves, feel empowered to do their best, and are empowered to create goodness for generations.\nSound good to you? Come and join us, and let's solve for better, together. You, me, us together.","description_format":"text","description_chars":4680,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"New Zealand","iso":"NZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Dairy Products","Food Ingredients"],"lifecycle":[{"event":"open","at":"2026-10-29T04:16:25Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":132500,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.75,"p_room":0.75,"age_days":11,"expected_fill_days":13,"reasons":["conf:0","velocity","win:late"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/fonterra-sales-operations-support","json_url":"https://alion.io/job/fonterra-sales-operations-support.json","meta":{"generated_at":"2026-11-09T18:23:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2951,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1857291},"rest":"https://alion.io/mcp/rest/get_company?id=1857291"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffonterra-sales-operations-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffonterra-sales-operations-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffonterra-sales-operations-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fonterra-sales-operations-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffonterra-sales-operations-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3438349}},{"tool":"search_jobs","arguments":{"company":"fonterra.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3438349},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}