Junior Inside Sales Representative
Job Purpose
How you will make a difference?
As a Sales Development Representative (SDR), you will play a critical role in driving pipeline growth by identifying, engaging, and qualifying new customers within our regulatory change and content management business
You will be the first point of contact for many prospects, helping them understand how RWS’s technology-enabled content transformation and localization solutions can solve real business challenges. Working closely with the BDM team, you will help convert early-stage interest into high-quality sales opportunities.
While based within Propylon and focused on its market, the role sits within RWS's broader global SDR function and reports into the Global SDR Manager for process, coaching, and reporting standards.
This technology sales role involves identifying and contacting potential customers, introducing them to Propylon's technical solutions, and building relationships that strengthen Propylon's market position - while also contributing to RWS's wider mission of helping organizations transform and localize their content for global impact.
Why join us?
RWS is a global leader in content, translation, and intellectual property services. Founded in 1958 and headquartered in the UK, RWS operates in more than 60 offices worldwide, supporting thousands of global clients across industries including technology, life sciences, legal, financial services, and manufacturing.
As a strategic content partner, RWS works across the full content lifecycle - from creation and transformation to protection and performance. By combining AI-driven technology with human expertise at global scale, RWS helps organizations grow the value of their ideas, data, and content by making sure they are understood, everywhere.
About Propylon
Propylon is a company within the RWS group, focused on delivering innovative solutions that simplify complex legal workflows and connect people with the law. The Propylon team works to understand business challenges, design practical technical solutions, and solve problems while embracing change. The company has consistently been recognised as one of the “Great Places To Work” in Ireland (2016, 2018, 2020, 2022, and 2024), reflecting a culture of learning, growth, and employee development.
Working at Propylon allows employees to combine the entrepreneurial, innovation-driven environment of a smaller company with the global scale, resources, and reach of RWS, contributing to RWS's mission of unlocking understanding across languages and industries.
Job Overview
What will your day look like?
- Partner closely with BDMs to execute lead generation programs and outbound campaigns
- Identify, engage, and qualify new prospects through outbound calling, email, and digital outreach
- Educate prospects on RWS’s content transformation, localization, and technology-led solutions
- Nurture early-stage opportunities and guide prospects through initial discovery conversations
- Map target organizations, identifying key stakeholders, influencers, and decision-makers
- Qualify prospects against defined criteria before converting them into sales-accepted leads
- Maintain accurate and up-to-date records in Salesforce CRM
- Leverage modern sales tools and techniques to personalize outreach and improve engagement
Measures of Success:
- Opportunity value and pipeline contribution
- Volume and quality of qualified opportunities passed to BDMs
- Progression of opportunities through the sales funnel
- Activity levels (calls, emails, conversations, and engagement quality)
What you will need to succeed?
- Bachelor's degree in IT/Business/Finance or a similar discipline, or an equivalent combination of education and experience.
- Open to both recent graduates and candidates with up to 1-3 years of experience in sales development, inside sales, or lead qualification.
- Demonstrable experience showcasing resilience and a self-starter mindset.
- Strong verbal and written communication skills, with excellent command of English; additional languages are a plus.
- Comfortable engaging prospects via phone, email, and digital channels.
- Experience working in a B2B environment, ideally with technology or services, is an advantage.
Bonus points if you have:
- Prior experience as an SDR or Inside Sales Representative
- Familiarity with Salesforce CRM and marketing automation tools
- Exposure to content, localization, SaaS, or technology-enabled services
What makes you a great fit?
- Strong discovery and active listening skills
- Ability to articulate value propositions to different buyer personas
- Highly organized and detail-oriented
- Resilient, results-driven, and motivated by opening new opportunities
- Adaptable and eager to learn in a fast-evolving environment
What´s in for you?
- Amazing benefits. (Seriously!)
- Infinite training, professional development and personal growth opportunities.
- The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 90 of the top 100 brands.
- Smart, engaged co-workers, a culture of diversity, innovation and opportunity.
- Hybrid position (3 days at the office)
Life at RWS
Life at RWS- At RWS, we work together to unlock global understanding. Our culture is built on partnership, innovation, and delivery - combining professionalism with a human touch. We offer meaningful opportunities to learn, grow, and make an impact on how organizations communicate around the world.
RWS is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
RWS Values
Get the 3Ps right - Partner, Pioneer, Progress - and we´ll Deliver together as RWS.
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.