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Location
Remote/Hybrid
Seniority
Middle · 3+ years exp
Overview
Company
Impact
Profile match
Fonto is an enterprise software provider specializing in web-based structured content authoring and XML editing solutions. Headquartered in Rijswijk, Netherlands - operating as a subsidiary of UK-based content management and language technology group RWS since 2022 - the company develops document creation tools for subject matter experts. Its core software suite includes Fonto Editor, Fonto Review, Fonto Document History, and Fonto Content Quality.

Job Purpose

About the Role

The AI Project Manager is a dynamic and results-oriented leader within TrainAI, responsible for the successful life-cycle execution of a variety of AI-Data projects. This role involves utilizing expertise and technical skills to manage project budgets, timelines, and quality requirements.

The AI Project Manager is accountable for fostering professional client relationships, coordinating external vendors, and leading cross-functional project teams and partners.

About RWS Train AI Data Services

Training or fine-tuning artificial intelligence (AI) requires data. LOTS of data. However, not just any data will do - our clients need responsible AI data that’s targeted, accurate and reliable to ensure machine learning (ML) success. But preparing AI training data is a monumental task that can take up the vast majority of AI project time, leaving AI teams with precious little time to focus on developing, deploying and evaluating ML models. RWS Train AI helps our clients address this challenge head-on.

With a seamless blend of technological understanding and human intelligence, RWS Train AI provides complete, end-to-end data collection and content generation, data annotation or labelling, human-in-the-loop data validation and generative AI data services for all types of AI, in any language, at any scale, based on the principles of responsible AI. Today, Train AI supports four of the world’s top five technology companies, enhancing the performance of their generative AI applications by providing services such as prompt engineering, response refinement and red teaming with locale-specific domain experts across a broad range of topic areas and educational levels.

For further information, please visit: RWSTrainAI

Job Overview

Key Responsibilities

  • Developing and maintaining project plans, workflows, guidelines, and resource materials
  • Providing effective analysis and reporting of project performance
  • Tracking, monitoring, and controlling project financial, timeline, and quality performance
  • Implementing effective risk management through issue identification, escalation, mitigation, and resolution
  • Executing projects autonomously while coordinating with cross-functional teams to procure required resources and support
  • Serving as the primary point of contact for clients and stakeholders
  • Leading continuous performance improvements for projects and internal tools/processes
  • Contributing to the knowledge and capability development of the department, team, and colleagues

Skills & Experience

  • Business English language proficiency
  • Exceptional interpersonal and relationship-building skills
  • Effective written and verbal communication skills
  • Established expertise in project management methodologies
  • Outstanding teamwork and collaboration skills
  • Demonstrated analytical and critical thinking, problem-solving, and decision-making skills
  • Competency in business applications and collaboration tools (Microsoft suite, Google Workspace)
  • Minimum Bachelor’s degree or its equivalent
  • 3+ years of relevant project management experience or similar responsibilities.
  • Experience in end-to-end project management
  • Fluency in a language other than English is a plus
  • Experience managing AI data-related projects (speech, text, and computer vision data collection and annotation), LLM annotation experience preferred.
  • Experience in managing projects with crowdsourcing and remote resourcing solutions
  • Background in the AI industry

Life at RWS

Life at RWS- If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right - Partner, Pioneer, Progress - and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

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