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Junior · 1+ year exp
Overview
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Fonto is an enterprise software provider specializing in web-based structured content authoring and XML editing solutions. Headquartered in Rijswijk, Netherlands - operating as a subsidiary of UK-based content management and language technology group RWS since 2022 - the company develops document creation tools for subject matter experts. Its core software suite includes Fonto Editor, Fonto Review, Fonto Document History, and Fonto Content Quality.

Job Purpose

Provides high quality language services to clients that result in excellent customer satisfaction. Applies a working knowledge of language skills, techniques and methodologies to work independently on common language tasks and projects.

Job Overview

Key Responsibilities

  • Operational Excellence - Provides high quality and accurate translations that contribute to the overall success of the project and client satisfaction. Works on translations and projects of increasing complexity, requiring proficiency in translation tools and processes. Achieves results by effectively understanding requirements, utilizing the appropriate tools, and ensuring quality output. May provide linguistic support to a variety of people/departments such as: SDL lead Language Specialists, project managers, DTP, Engineering and Audio. Starts performing the function of lead Language Specialist (planning and managing the work of in-house and freelance translators, quality assurance (QA), and providing linguistic support to the project manager.)
  • Delivers Quality, Value, Results - Demonstrates a strong focus on quality and client satisfaction by effectively understanding and applying quality standards to all deliverables. Performs quality assurance (QA) tasks (e.g., linguistic testing, proofing, editing and revising) to help the team deliver the highest quality output. Communicates effectively with the project team to ensure a clear understanding of the requirements and to resolve issues.
  • Functional Excellence - Helps to improve quality of translations by making suggestions for improvement to processes based on experience and feedback on projects/outputs. Broadens his/her skill base by developing deeper language skills, specialized knowledge (e.g., industry, linguistic), and knowledge of cultural standards associated with source and target languages.
  • Relationship Building - Builds credibility with team members by actively contributing to increasingly complex projects and implementing actions to improve quality.

Skills & Experience

  • Attention to Quality: and Detail Diligently completes responsibilities, producing high quality results.
  • Collaboration: Works collaboratively and uses a positive approach to achieve goals.
  • Communication: Clearly conveys information and ideas through a variety of media and in a manner that engages others, helping them understand and retain the message.
  • Initiative: Takes prompt action (e.g., escalates) without being asked or required to.
  • Learning Agility: Critical thinkers who learn and adapt to the acquisition of new knowledge with ease.
  • Managing Work: Completes work efficiently by effectively managing time and resources.
  • Process Orientation: Follows processes, placing a priority on how things are done.
  • Professional/Technical Expertise: Applies technical and professional knowledge, skills, and judgment to accomplish results.
  • Results Orientation: Successfully achieves results, diligently working to overcome obstacles to achieve goals.
  • Written Communication: Expresses ideas clearly in email, reports, letters and other documents.

Education:

  • Typically requires at least a degree or equivalent combination of education and experience Experience
  • Typically requires minimum of 1 - 3 years related experience

Translation competence: The ability to translate content in accordance with 5.3.1 including the ability to address the problems of language content comprehension and language content production and the ability to render the target language content in accordance with the client-TSP agreement and other project specifications.

Linguistic and textual competence in the source language and the target language: The ability to understand the source language, fluency in the target language, and general or specialized knowledge of text-type conventions. This linguistic and textual competence includes the ability to apply this knowledge when producing translation or other target language content.

Competence in research, information acquisition, and processing: The ability to efficiently acquire the additional linguistic and specialized knowledge necessary to understand the source language content and to produce the target language content. Research competence also requires experience in the use of research tools and the ability to develop suitable strategies for the efficient use of the information sources available.

Cultural competence The ability to make use of information on the behavioural standards, up-to-date terminology, value systems, and locale that characterize both source and target language cultures.

Technical competence The knowledge, abilities, and skills required to perform the technical tasks in the translation process by employing technical resources including the tools and IT systems that support the whole translation process.

Domain competence The ability to understand content produced in the source language and to reproduce it in the target language using the appropriate style and terminology

Life at RWS

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right - Partner, Pioneer, Progress - and we´ll Deliver together as One RWS.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

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