{"id":2027223,"url":"https://alion.io/job/food-flow-stage-customer-support-hf","title":"STAGE - Customer Support (H/F)","company":{"id":3909606,"name":"Food Flow","domain":"foodflow.com","url":"https://alion.io/company/food-flow-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":43000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":829},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T08:15:08Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-11-11T16:31:20Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Rejoins FoodFlow, une startup en pleine croissance dans le secteur de la livraison de nourriture. En tant que Customer Support Representative, tu seras au cœur de l'équipe Opérations et joueras un rôle clé dans l'expérience client. Tu seras responsable du suivi des livraisons, de la relation client, de la gestion des litiges et de la communication avec les équipes Ops. Ce stage de 6 mois est une excellente opportunité pour développer tes compétences dans un environnement dynamique et stimulant.\nMissions\nAssurer le suivi des livraisons et prévenir les clients en cas de retards.\nÊtre le point de contact privilégié des clients pour répondre à leurs interrogations.\nEnquêter sur les litiges ouverts par les clients et chercher la meilleure solution.\nProfil recherché\n* Stage de 6 mois* Tu as un très bon relationnel, à l'oral comme à l'écrit\n* Tu as à cœur de trouver les solutions les plus justes pour FoodFlow et ses clients\n* Tu es organisé(e) et précis(e)\n* Tu gardes ton sang froid en toutes circonstances\n* Tu es dynamique et souhaites grandir dans une startup en très forte croissance et avec de grandes ambitions\n* Anglais obligatoire","description_format":"text","description_chars":1146,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:30:48Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.54,"p_room":0.36,"age_days":48,"expected_fill_days":27,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/food-flow-stage-customer-support-hf","json_url":"https://alion.io/job/food-flow-stage-customer-support-hf.json","meta":{"generated_at":"2026-11-11T19:40:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":38201,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3909606},"rest":"https://alion.io/mcp/rest/get_company?id=3909606"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffood-flow-stage-customer-support-hf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffood-flow-stage-customer-support-hf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffood-flow-stage-customer-support-hf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/food-flow-stage-customer-support-hf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffood-flow-stage-customer-support-hf"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2027223}},{"tool":"search_jobs","arguments":{"company":"foodflow.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2027223},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}