{"id":4181783,"url":"https://alion.io/job/foodics-senior-forward-deployed-engineer-fde","title":"Senior Forward Deployed Engineer (FDE)","company":{"id":48956,"name":"Foodics","domain":"foodics.com","url":"https://alion.io/company/foodics","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":94,"open_postings":9,"ghost_share":0,"stale_share":0.222,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Angular","optional":false},{"name":"Apache Kafka","optional":false},{"name":"ASP.NET Core","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Clean Architecture","optional":false},{"name":"Dapper","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"Kubernetes","optional":false},{"name":"MediatR","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Redis","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false},{"name":"AI Agents","optional":true},{"name":"Function Calling","optional":true},{"name":"JavaScript","optional":true},{"name":"Kotlin","optional":true},{"name":"React Native","optional":true},{"name":"React.js","optional":true},{"name":"Snowflake","optional":true},{"name":"Swift","optional":true},{"name":"SwiftUI","optional":true}],"status":"live","first_seen_at":"2026-11-12T17:34:20Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T01:28:59Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who Are We\nWe Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.\nThe Job in a Nutshell\nWe are hiring a Forward Deployed Engineer to sit between our customers and our product. You will embed with strategic merchants and partners, ship production code that solves their problems, and turn what you learn into reusable platform capabilities.\nLarge chains and integration partners often need more than configuration: custom integrations, data flows and workflows that stretch the product. You own that work end to end, from the first discovery call to production rollout. This is a full-stack, customer facing engineering role. You write real code in our .NET microservices, Kafka-based event backbone and front-end apps, and you are measured on customer outcomes, not tickets closed.\nWhat Will You Do\nEmbed with customers\nWork directly with enterprise merchants, franchise groups and integration partners to understand their operations, systems and pain points. \nRun technical discovery: map their workflows, data and existing systems (ERP, delivery aggregators, loyalty, payment providers) against Foodics capabilities. \nScope solutions, set clear expectations, and own delivery dates with the customer. Build and ship production software \nDesign and build backend services and integrations in .NET (C#) following Clean Architecture and CQRS. \nBuild event-driven flows on Kafka: producers, consumers, retries, dead-letter handling, idempotency and schema evolution. \nUse Redis for caching, rate limiting and short-lived state, with sound invalidation and TTL strategies. \nBuild or extend front-end experiences (web apps, admin tools, mini-apps) when the solution needs a UI. \nShip through CI/CD and own what you ship: observability in Datadog, alerts, runbooks and on-call for your deployments. \nTurn field work into product\nSpot patterns across customers and propose platform features instead of one-off forks. \nWrite clear specs and handover docs so core teams can adopt and maintain what you built. \nBe the voice of the customer in roadmap discussions, backed by data on usage, impact and effort. \nBuild the FDE motion\nTurn one-off deployments into repeatable playbooks, tooling, SDKs and reference integrations. \nHelp define how FDE engagements are scoped and measured, and share learnings across Product, Engineering, Solutions and Customer Success. \nWhat Are We Looking For\n6+ years building and running production software, including 3+ years on backend systems at scale. \nA track record of owning work end to end, from an ambiguous problem to a solution running in production. \nExperience working directly with customers, partners or business stakeholders and turning their needs into technical plans.\nStrong C# and .NET (.NET 8+), ASP.NET Core APIs and microservices design; Clean Architecture, CQRS/MediatR and DDD fundamentals. \nHands-on Kafka in production: partitioning, consumer groups, delivery semantics, idempotency, retries and DLQs, and the outbox pattern. \nRedis in production: cache-aside, TTL and invalidation, distributed locks and rate limiting, with awareness of consistency trade-offs. \nSolid relational modelling and SQL (PostgreSQL or SQL Server), with Dapper or EF Core and query performance tuning. \nProduction front-end experience with a modern framework (Vue/Nuxt, React or Angular) and TypeScript. \nIntegration experience: REST and webhook design, OAuth2/OIDC, API versioning, and third-party systems such as ERP, payments or delivery platforms. \nComfort with Docker, Kubernetes basics, CI/CD and observability tools such as Datadog. \nA product mindset: you start from the customer's outcome, push back when a request is not the real problem, and measure whether what you shipped is used. Clear written and spoken English, and the confidence to present to an engineering team and a restaurant group's executives on the same day. \nNice to Have\nExperience in restaurant tech, retail, POS, payments, loyalty or delivery aggregator integrations. \nA previous role as a Forward Deployed, Solutions, Integration or Customer Engineer at a product company. \nBuilding with LLMs and AI agents in production (prompting, tool use, evaluations), applied to customer workflows. \nMobile exposure (Swift/SwiftUI, Kotlin, Flutter or React Native), or experience with super-app and mini-app models. \nProduct analytics and instrumentation (Mixpanel, Snowflake, SQL-based analysis). Arabic, and experience working with customers in Saudi Arabia and the GCC. \nWhat We Offer You\nWe believe you will love working at Foodics!\nWe offer highly competitive compensation packages, including bonuses and the potential for shares.\nWe prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.\nJoin a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.\nWe offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.","description_format":"text","description_chars":5689,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-11-12T17:34:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:1","win:early"],"computed_at":"2026-11-14T03:18:42Z"},"pay":null,"html_url":"https://alion.io/job/foodics-senior-forward-deployed-engineer-fde","json_url":"https://alion.io/job/foodics-senior-forward-deployed-engineer-fde.json","meta":{"generated_at":"2026-11-14T03:18:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4927,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":48956},"rest":"https://alion.io/mcp/rest/get_company?id=48956"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffoodics-senior-forward-deployed-engineer-fde"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffoodics-senior-forward-deployed-engineer-fde"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffoodics-senior-forward-deployed-engineer-fde"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/foodics-senior-forward-deployed-engineer-fde\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffoodics-senior-forward-deployed-engineer-fde"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4181783}},{"tool":"search_jobs","arguments":{"company":"foodics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4181783},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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