{"id":2827341,"url":"https://alion.io/job/forge-operations-manager","title":"Operations Manager","company":{"id":6595,"name":"Forge","domain":"forgehq.com","url":"https://alion.io/company/forge","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-19T00:01:27Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T15:18:03Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"THE ROLE\nWe’re looking for someone to join our operations team to own customer relationships. This is a hands-on, high-touch role where you’ll be the primary point of contact to our customers and manage their logistics operations end to end. You’ll partner directly with our founders and engineers to drive the products we build.\nOwn a book of freight and customs brokerage clients end to end\nBuild relationships with Director+ supply chain stakeholders and grow accounts across our full suite: brokerage, forwarding, and duty drawback\nExecute with logistics partners and boots on the ground worldwide\nAutomate your own workflows by building them with AI tools\nPartner with our CTO to turn your prototypes into durable production software\nReport directly to the CEO\nYou DO NOT need to have experience in the logistics industry, we will teach you.\nWHAT YOU’LL DO\nManage day-to-day client operations: bookings, entries, documents, exceptions, billing\nCoordinate carriers, truckers, warehouses, and agents to keep freight moving\nRun point when things break: delays, exams, holds, angry phone calls\nBecome the trusted contact for supply chain leaders and expand what they do with us\nPrototype automation for anything you do more than twice, then ship it as real software with the CTO\nWear many hats. Early-stage means we all do a bit of everything\nBONUS POINTS IF YOU\nHave experience in logistics\nSpeak another language fluently\nAre a licensed customs broker (LCB)\nWHY FORGE\nFounding-level ownership over a core function of the business\nSmall team, fast decisions, no bureaucracy\nDirect exposure to clients, partners, and how their businesses operate\nBuild the playbook, then build the automation that replaces it\n5 days a week in office. We move fast and we do it together\nCOMPENSATION & BENEFITS\nFree lunches & dinners\n401k matching\nHealth insurance\nUnlimited PTO\nCompetitive salary: we offer three cash/equity balance options; no negotiation needed","description_format":"text","description_chars":1947,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Health insurance","Unlimited PTO"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Customs Brokerage"],"lifecycle":[{"event":"open","at":"2026-10-19T00:01:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":55,"reasons":["conf:1","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":true},"html_url":"https://alion.io/job/forge-operations-manager","json_url":"https://alion.io/job/forge-operations-manager.json","meta":{"generated_at":"2026-10-22T15:23:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15103,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6595},"rest":"https://alion.io/mcp/rest/get_company?id=6595"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fforge-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fforge-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fforge-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/forge-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fforge-operations-manager"}]}