{"id":2528936,"url":"https://alion.io/job/form-operations-service-coordinator","title":"Operations Service Coordinator","company":{"id":2045077,"name":"FORM","domain":"form.com","url":"https://alion.io/company/form-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":29000,"period":"year","method":null,"sample_n":14242},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-14T12:14:43Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-21T16:55:51Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Description\nJoin us as an Operations Service Coordinator in a diverse, successful, international tech unicorn and work with the world’s most loved consumer brands.\nAbout FORM\nFORM powers the world’s two billion mobile workers as they change companies and industries for good, with mobile technology that improves execution from the frontline. FORM solutions include the AI-enabled task management platform GoSpotCheck, Trax’s image recognition technology, and FORM OpX, all of which activate and connect teams in the field - with leaders, missions, and each other - so they can deliver success in the enterprise. With more than 25 years of experience, FORM supports 100,000+ global users from some of the world’s more recognizable global brands in 45 countries.\nRequirements\nResponsibilities\nOwn overall relationship with clients in scope, which includes: ensuring retention, increasing adoption as well as guaranteeing satisfaction and success with our solutions \nConduct frequent (weekly, monthly, quarterly) reviews with customers to refresh platform knowledge, identify problem areas and increase engagement \nAdvocate customer needs and issues cross-departmentally \nIdentify potential risks and upsell opportunities thanks to reliable datamining and communicate to the relevant internal stakeholders \nEnsure comprehensive end user support on own projects \nContinuously and independently monitor KPIs and undertake any necessary adjustments; immediately escalate any issue to the Head of Delivery or anyone appointed \nMinimum Qualifications\nPrevious working experience in a customer facing role (e.g. Account Manager, Customer Success Manager) \nAdvanced Excel knowledge \nAdequate analytical and problem solving skills \nCustomer oriented mindset and can-do attitude \nGreat communication and presentation skills \nFluent English & Hungarian\nPreferred Qualifications\nHebrew/Russian/French/German/Spanish knowledge is an advantage \nWhat We Offer:\nWorking on state-of-the-art technology with an international team\nWide range of benefits: healthcare, home office allowance\nRemote working model\nCareer path internally\nLearning & development opportunities","description_format":"text","description_chars":2149,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Home office"],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Consumer Goods","Data & Analytics"],"lifecycle":[{"event":"open","at":"2026-10-14T12:31:15Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.847,"p_room":1,"age_days":6,"expected_fill_days":23,"reasons":["conf:3","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/form-operations-service-coordinator","json_url":"https://alion.io/job/form-operations-service-coordinator.json","meta":{"generated_at":"2026-10-21T18:15:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25716,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2045077},"rest":"https://alion.io/mcp/rest/get_company?id=2045077"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fform-operations-service-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fform-operations-service-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fform-operations-service-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/form-operations-service-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fform-operations-service-coordinator"}]}