{"id":1614684,"url":"https://alion.io/job/formica-group-it-business-analyst-operations","title":"Operations Business Analyst","company":{"id":1781218,"name":"Formica Group","domain":"formica.com","url":"https://alion.io/company/formica-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cincinnati, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":102000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1106},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-24T19:01:51Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-06T01:17:17Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"The Operations Business Analyst serves as a key liaison between business stakeholders and IT teams, helping translate operational needs into practical technology solutions. This role supports manufacturing, planning, procurement, logistics, quality, and related operational processes. The ideal candidate has hands-on exposure to manufacturing or supply chain environments and is ready to grow into broader business analysis responsibilities.\nNote: This role is on-site in Cincinnati, OH.\nKey Responsibilities\nPartner with manufacturing, operations, supply chain, procurement, logistics, quality, and IT teams to understand business needs, process challenges, and improvement opportunities.\nGather, document, and clarify business requirements, functional requirements, process flows, use cases, and acceptance criteria for system enhancements and projects.\nSupport ERP systems, manufacturing, warehouse, planning, reporting, and related business applications through issue analysis, configuration support, testing, and enhancement requests.\nAssist with process mapping and gap analysis for core operational workflows such as order-to-cash, procure-to-pay, plan-to-produce, production scheduling, warehousing, and shipping.\nParticipate in solution design discussions with business users, developers, vendors, and technical teams to ensure proposed solutions align with operational priorities.\nPrepare and execute test plans, support user acceptance testing, document defects, and validate that delivered solutions meet business requirements.\nCreate user documentation, training materials, standard operating procedures, and support guides for new or changed systems and processes.\nAnalyze operational data and reporting needs to help improve visibility into production performance, service levels, supplier performance, and process efficiency.\nSupport change management activities by communicating system changes, coordinating training readiness, and helping business users adopt new tools and processes.\nManage assigned tasks, small enhancement requests, and project workstreams with guidance from senior team members or project leads.\nRequired Qualifications\nBachelor’s degree in a relevant field of study; equivalent work experience may be considered.\nTwo to five years of experience as a business analyst, systems analyst, operations analyst, supply chain analyst, or similar role.\nSome direct experience supporting manufacturing, operations, supply chain, logistics, warehousing, procurement, or production planning processes.\nWorking knowledge of ERP systems and related business platforms such as MRP, MES, WMS, TMS, quality systems, reporting tools, or other operational applications.\nAbility to gather requirements, document processes, write clear business documentation, and communicate effectively with both business and technical audiences.\nStrong analytical, problem-solving, organizational, and follow-through skills.\nComfortable working with data in tools such as Excel, reporting platforms, dashboards, or basic query tools.\nAbility to manage multiple priorities in a fast-paced operational environment while maintaining attention to detail.\nPreferred Qualifications\nExperience with ERP LX is preferred; experience with other ERP systems such as SAP, Oracle, Microsoft Dynamics, Epicor, Infor, or similar platforms is also valuable.\nExposure to manufacturing execution systems, warehouse management systems, production planning tools, EDI, barcode/scanning solutions, or shop-floor integrations.\nExperience creating process maps, test scripts, training guides, dashboards, or operational reports.\nProfessional certifications such as CBAP, CCBA, CSPO, APICS CPIM, APICS CSCP, Lean Six Sigma Yellow Belt, or Lean Six Sigma Green Belt are helpful but not required.\nKey Competencies\nBusiness process orientation with curiosity about how work gets done on the plant floor and across the supply chain.\nClear communication and active listening skills with the ability to translate between business and technical teams.\nPractical problem-solving mindset focused on improving efficiency, accuracy, service, quality, and user experience.","description_format":"text","description_chars":4142,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-01T20:27:20Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.666,"p_room":0.44,"age_days":72,"expected_fill_days":54,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/formica-group-it-business-analyst-operations","json_url":"https://alion.io/job/formica-group-it-business-analyst-operations.json","meta":{"generated_at":"2026-11-06T05:19:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9328,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1781218},"rest":"https://alion.io/mcp/rest/get_company?id=1781218"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fformica-group-it-business-analyst-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fformica-group-it-business-analyst-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fformica-group-it-business-analyst-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/formica-group-it-business-analyst-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fformica-group-it-business-analyst-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1614684}},{"tool":"search_jobs","arguments":{"company":"formica.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1614684},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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