{"id":4039677,"url":"https://alion.io/job/formlabs-senior-user-researcher","title":"Senior User Researcher","company":{"id":6959,"name":"Formlabs","domain":"formlabs.com","url":"https://alion.io/company/formlabs","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":40,"ghost_share":0,"stale_share":0.975,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Somerville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":125000,"max":155000,"currency":"USD","period":"year","gross":null,"usd_annual":155000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-11-10T18:50:08Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T21:50:13Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Formlabs:\nA 3D printer is one of the most demanding machines you can build.\nLasers, optics, precision motion, thermals, airflow, materials handling, chemistry, sensing, controls, and software all have to work at micron-scale precision, for thousands of layers, with almost no tolerance for error. Making that work reliably is an extraordinary engineering problem.\nThat’s what we do.\nAt Formlabs, we’re building 3D printers that are changing the way things get made. We have the smartest minds across every engineering discipline, and the technology they’re building is deployed at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA.\nYour Impact: \nWe’re looking for a Senior Product Researcher to own how Formlabs understands its customers and markets. You’ll set the research agenda that shapes our roadmap, combining customer insight, competitive intelligence, and sales data into a clear point of view on where we should invest. Working directly with product leadership, R&D, and sales and marketing, you’ll lead the strategic studies behind our biggest product bets, build the systems that keep the company close to its customers, and turn evidence into decisions that leadership acts on.\nIf you’re energized by the idea of making the impossible happen, come join us as a Senior Product Researcher.\nThe Job:\nOwn the product research roadmap. Partner with product and R&D leadership to identify the highest-stakes open questions, then design and run the studies that answer them\nAssist product managers in sizing markets, building business plans, and developing product strategy.\nIdentify new areas of opportunity for Formlabs that are adjacent to what we are doing today. Propose product concepts that capture these new opportunities.\nOwn the recurring insight programs, including NPS and CSAT, quarterly customer insights, feedback triage, and win/loss analysis. \nLead alpha and beta programs for major launches. Recruit and manage customer cohorts and synthesize feedback into clear fix-before-launch recommendations.\nTrack post-launch performance and market reception. Work with distributors and end customers to find out what’s working and what isn’t.\nRaise the research bar across the team. Mentor other researchers and PMs on research methods.\nYou:\n7+ years of experience in product research, user research, market research, or product strategy, with a track record of research that changed what a company built.\nFluency in both qualitative methods (interviews, field visits, contextual inquiry) and quantitative methods (survey design, segmentation, data analysis).\nStrong analytical skills, including Google Sheets or Excel. Experience with business systems for insights and reporting, such as Salesforce and Data Studio.\nAble to turn complex, ambiguous evidence into a clear recommendation and defend it.\nComfortable owning research programs end to end and influencing teams you don’t manage.\nBonus skills\nExperience leading research for hardware or physical products, ideally in industrial, consumer, or medical markets.\nBackground in high-growth B2B tech or hardware environments.\nFamiliarity with manufacturing or 3D printing.\nOur Benefits & Perks:\nUnlimited 3D printing with any Formlabs material on any Formlabs printer\nAn equity program that will let you build wealth through RSUs\nHealthcare coverage (medical, dental, vision) that includes a totally free employee-only plan, effective starting on your first day on the job\n401K matching with no vesting or tenure requirement\nGenerous parental leave (fully paid up to 16 weeks)\nFlexible time off so you can take time when you need it\nSix-week fully paid sabbatical after hitting tenure milestones (with the option to take an additional six weeks after that)\nFree on-site parking & pre-tax commuter benefits\nFree on-site lunch, snacks, beverages, treats, beer kegs, and employee-favorite local coffee and espresso\nSelf-driven professional development opportunities like conferences, trade shows, and hackathons\nOne-of-a-kind activities and events like monthly socials, the annual weekend summer camp, a can’t-miss company hackathon, and lots of other social opportunities\nYou don’t need to check every box to apply for a role. If you love working with hardware, spending time with smart people, solving hard problems, and winning, we want to hear from you.\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. \nOur Candidate AI Guidelines are availablehere. Please give them a read.\nCompensation:\nEquity is a big part of the compensation package at Formlabs - every employee receives equity because everyone contributes to building the company. We have a lot of confidence in the products we’re building and the impact we’re making, and you should too.\nBase pay is the other part of our compensation package, and it is carefully determined based on your skills, experience, and expected impact. Equity and base pay combine to make up your total compensation package at Formlabs.\nThe annual base pay range for this role is:\n$125,000—$155,000 USD","description_format":"text","description_chars":5251,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Flexible time off","Parental leave","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["3D Printers & Additive Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-10T21:50:13Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 22 · green card filings: 6","filings_12m":22,"filings_prev_12m":14,"green_card_filings_12m":6,"median_offered_wage_usd":126429,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":37,"reasons":["conf:4","win:early","comp:brand"],"computed_at":"2026-11-11T02:35:40Z"},"pay":{"stated_usd_annual":155000,"is_top_pay":false},"html_url":"https://alion.io/job/formlabs-senior-user-researcher","json_url":"https://alion.io/job/formlabs-senior-user-researcher.json","meta":{"generated_at":"2026-11-11T02:35:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":857,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6959},"rest":"https://alion.io/mcp/rest/get_company?id=6959"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fformlabs-senior-user-researcher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fformlabs-senior-user-researcher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fformlabs-senior-user-researcher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/formlabs-senior-user-researcher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fformlabs-senior-user-researcher"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4039677}},{"tool":"search_jobs","arguments":{"company":"formlabs.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4039677},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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