{"id":2032768,"url":"https://alion.io/job/formula-e-service-management-cyber-security-director","title":"Service Management & Cyber Security Director","company":{"id":445864,"name":"Formula E","domain":"fiaformulae.com","url":"https://alion.io/company/formula-e","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Security","role_family":"Security","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":132047},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Incident Management","optional":false},{"name":"ISO 27001","optional":false},{"name":"ITIL","optional":false},{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-10-07T12:39:22Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-18T01:26:40Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Want to accelerate your career? Electrify your potential as a Service Management & Cyber Security Director and join the fastest growing motorsport on the planet!\nAbout Formula E:\nFormula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability.\nHosting over 150 races in iconic cities globally and backed by top manufacturers like Porsche, Nissan and Jaguar, we feature elite drivers and cutting-edge EV technology.\nAs the world's first certified B Corp sport and the first sport certified to the British Standards Institution (BSI) Net Zero Pathway. Formula E combines thrilling entertainment with a mission to advance sustainable progress, inspiring a global fanbase with our high-performance brand new GEN4 car capable of hitting speeds of 335kph and reaching 200kph in just 4.4 seconds. Currently achieving 0-100 kmh in 1.8 seconds.\nUsing the spectacle of sport, we are sending a powerful and meaningful message to help alter perceptions and speed-up the switch to electric mobility.\nThe Role:\nReporting directly to the Chief Technology Officer (CTO), the Service Management and Cyber Security Director is accountable for designing, implementing, and safeguarding the technology processes that power Formula E. This dual-focus leadership role bridges technical execution with business-wide service delivery, and leading operations across IT service management, change control, problem resolution, service desk, and cybersecurity.\nKey Responsibilities\nService Management & ITIL Governance: Define and execute the overarching Technology Service Management strategy across corporate, event, and broadcast environments using appropriateITIL governance frameworks.\n\nCyber Resilience & Security Architecture: Act as custodian of Formula E’s cybersecurity posture, protecting intellectual property, race data, corporate infrastructure, and fan data against evolving global threats.\n\nService Desk & Incident Management: Direct the Technology Service Desk and Incident Management functions, advancing a user-first approach and delivering top-tier support both at headquarters and trackside.\n\nChange & Problem Control: Establish rigorous change control and problem management frameworks to maximise uptime and minimise operational risk, particularly during critical race weekends.\n\nCompliance & Risk Assurance: Evaluate organisational risks to eliminate operational silos, ensure compliance with global data privacy regulations (e.g., GDPR), and align practices with international standards like ISO 27001.\n\nVendor & Strategic Alignment: Manage critical third-party technology and security vendor SLAs, contributing operational insights to tech strategy, governance, and budgeting.\n\nWhat we're looking for in you:\nLeadership Track Record: Extensive progressive experience in technology operations, service delivery, or cybersecurity, with proven experience in a senior management or Director-level role.\n\nHigh-Pressure Context: Proven senior leadership track record in technology operations and cybersecurity, with demonstrated experience directing strategy and teams in complex environments.\n\nTechnical Frameworks: Expertise in ITIL methodologies (ITIL Practitioner certification is a major plus) and modern cybersecurity standards.\n\nPragmatic Governance: Unshakeable integrity paired with pragmatic governance-enforcing security without compromising operational speed or event execution.\n\nStakeholder Diplomacy & Leadership: Exceptional communication skills to translate complex technical risks into clear business context, alongside empathetic leadership for trackside and support teams.\n\nWhat's in it for you?\nAnnual discretionary 10% bonus\n\nBupa Private Medical Insurance\n\n25 days' annual leave, Birthday day off and Wellbeing leave\n\nOpportunity to extend your stay if travelling for a race event\n\nEnhanced Parental Leave\n\nPaid volunteer and carer's leave\n\nHealth Cash Plan and access to theAviva Digital Workplace app\n\nFlexible Bank Holidays\n\nCycle to Work and Electric Car Scheme\n\nFormula E store discount\n\nRegular social events and employee working groups\n\nSalary starting from £100,000 per annum.\nThis is a hybrid role and you'll be required to do 3 days a week in our Hammersmith London office\nApplication Process\nThink you’ve got what it takes to join our race to the future?\nThe closing date for this role is 21st October 2026, however if we receive a high volume of applications we may close it early.\nAt Formula E, we are building a culture where every voice matters, every perspective accelerates progress, and every individual is empowered to rise, contribute boldly, and shape a better world - together. We will provide equal opportunities regardless of an individuals' protected characteristics. We believe in attracting and retaining diverse talent to strengthen our global vision with a variety of experiences, backgrounds and perspectives.\nOur mission is clear. The message is simple. Whoever you are. However you live. Whatever you believe. Formula E. For the Future. For Everyone.\nWe’ll see you at the starting line!\n¡VAMOS!\nIf you require further assistance in accessing the application or require a different format of the application, please contact \nIf this role isn’t quite for you but you want to join Formula E, why not ‘Connect’ with us here to be the first to know of new opportunities!","description_format":"text","description_chars":5396,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Health insurance","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Sports","Information Security","Sporting Events"],"lifecycle":[{"event":"open","at":"2026-10-07T14:52:32Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-17T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.825,"p_room":0.945,"age_days":9,"expected_fill_days":15,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":132047,"is_top_pay":false},"html_url":"https://alion.io/job/formula-e-service-management-cyber-security-director","json_url":"https://alion.io/job/formula-e-service-management-cyber-security-director.json","meta":{"generated_at":"2026-10-18T03:39:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5722,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":445864},"rest":"https://alion.io/mcp/rest/get_company?id=445864"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fformula-e-service-management-cyber-security-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fformula-e-service-management-cyber-security-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fformula-e-service-management-cyber-security-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/formula-e-service-management-cyber-security-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fformula-e-service-management-cyber-security-director"}]}