{"id":2499327,"url":"https://alion.io/job/forsight-robotics-junior-technical-support-engineer","title":"Junior Technical Support Engineer","company":{"id":3799956,"name":"ForSight Robotics","domain":"forsightrobotics.com","url":"https://alion.io/company/forsightrobotics","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Caesarea, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":85000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":957},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false}],"status":"live","first_seen_at":"2026-10-13T07:31:59Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-16T03:06:25Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Description\nWho are we\nWe are here to improve lives by restoring sight worldwide by a robotic platform for vision saving surgery. Our company will improve the way ophthalmic surgery is delivered to vision impaired individuals now and for decades to come.\nWe are rapidly growing, funded by leading international VCs, and are looking to expand our small, motivated, multi-disciplinary and phenomenal team. Joining us is an opportunity to work towards saving vision across the globe, collaborating with others to realize a dream, and tackle an enormous challenge that will help drive your career forward.\nWho we are looking for\nWe are looking for a Technical support to join our growing robotics startup. This role is hands-on and multidisciplinary, involving installation, maintenance, troubleshooting, and on-site support of complex robotic systems. The systems combine mechanics, hardware, electronics, and advanced software, and require strong system-level understanding. The position includes work at our company’s facilities as well as international travel, primarily for system installations, demos, and field troubleshooting. As part of our rapidly growing, small, motivated, and multi-disciplinary team, this position is the first dedicated role in its domain, providing a unique opportunity to contribute to a new area within the company.\nResponsibilities\nMaintain, test, and troubleshoot robotic systems at the company’s facilities\nInstall, calibrate, and commission robotic systems at customer and partner sites abroad\nLead on-site system setup and troubleshooting during demos and early deployments\nDiagnose and resolve hardware, mechanical, and software issues in the field\nPerform hands-on replacement and repair of mechanical and electromechanical components\nWork closely with R&D teams (software, mechanical, electrical, algorithms) to deeply understand the system\nGather knowledge from internal engineering teams and apply it independently in the field\nProvide technical feedback from the field to improve system robustness and usability\nDocument issues, procedures, and best practices\nRequirements\nB.Sc. degree in Mechanical, Electronics, Mechatronics, Biomedical Engineering - a must.\nStrong hands-on technical orientation and a genuine interest in understanding complex robotic and multidisciplinary systems- must.\nStrong troubleshooting and problem-solving skills, including the ability to investigate problems when no predefined troubleshooting procedure or documentation is available-must.\nAbility to understand interactions between mechanical, electrical, software, and computer-related subsystems-must.\nAbility and willingness to assemble, disassemble, test, and replace mechanical and electromechanical components.\nGood computer skills; familiarity with Linux, networking, logs, and software environments is an advantage.\nHigh learning capability, technical curiosity, and willingness to independently explore and learn unfamiliar systems.\nAbility to take technical ownership of system issues from initial investigation through resolution.\nAbility to work independently while collaborating closely with R&D, Engineering, and Operations teams.\nGood English - written and spoken.\nWillingness to travel internationally for system installations, demos, and technical support.","description_format":"text","description_chars":3295,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Robotics"],"lifecycle":[{"event":"open","at":"2026-10-14T05:32:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":24,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/forsight-robotics-junior-technical-support-engineer","json_url":"https://alion.io/job/forsight-robotics-junior-technical-support-engineer.json","meta":{"generated_at":"2026-10-16T06:00:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3383,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3799956},"rest":"https://alion.io/mcp/rest/get_company?id=3799956"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fforsight-robotics-junior-technical-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fforsight-robotics-junior-technical-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fforsight-robotics-junior-technical-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/forsight-robotics-junior-technical-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fforsight-robotics-junior-technical-support-engineer"}]}