Accounts Receivable Administrator

At ForTec, you will enjoy a generous benefits package including:

• Competitive pay structure
• Onsite schedule required during training. Hybrid work opportunity is available once training period is complete.
• 401k plan with generous company match
• Annual Profit-Sharing opportunity
• Medical, dental, vision, disability, and life insurance
• Generous PTO allowance and 7 Paid Holidays PLUS 1 Floating Holiday
• Engaging Wellness Program with the ability to earn cash or additional PTO days
• Employee Referral Bonuses
• Service Awards

Join our company - you CAN make a difference.

The Accounts Receivable Administrator position assists and facilitates in the overall operations of the Accounts Receivable and Collections Department. This includes the management of a shared email inbox, updating of purchase orders (PO), processing credit card payments, updating customer master records, billing and portal invoicing.

• Monitor general Accounts Receivable E-mailbox and ensure all incoming general requests are answered timely. Ensure the email box and conversation threads are cleared out daily, responding to or assigning to the appropriate team member.
• Respond to customer requests for invoice and statement copies
• Apply all POs to their respective cases in proprietary software.
• Update CRM with any customer-provided contact information changes.
• Ensure pricing on POs received from Vendors matches the invoice pricing.
• Follow up with customers and sales to resolve pricing discrepancies that may arise.
• Administer and process billing information daily.
• Key invoice data on customer's portals or websites.
• Monitor invoices for rejections, and work with the appropriate internal team members to correct and resubmit.
• Assist with monthly statement processing
• Process customer credit card payments.
• Work collaboratively with all internal customers
• Maintain a collaborative working relationship with team members and customers to foster and promote a cooperative and harmonious work environment.

• Associate's or bachelor's degree in business, accounting, or finance and/or equivalent experience preferred. High school diploma or equivalent required.
• 1-3 years previous work experience in fast-paced environment required.
• Proficient in Microsoft Office Suite applications. Great Plains software preferred.
• Excellent analytical skills to assess problems or unusual situations and develop solutions required.
• Excellent judgment, organizational, and communication skills.
• High degree of accuracy, attention to detail, and ability to effectively meet daily deadlines.
• Ability to manage high volume activity and multi-tasking is essential.

ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical laser technology to hospitals and healthcare professionals completely on demand. Present in more than 40 states, physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model.

For more than 30 years, our team has greatly impacted patients’ lives by providing service excellence, and we take pride in what we do each and every day. ForTec's continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals.

All your information will be kept confidential according to EEO guidelines.

The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.