Contents Restoration Technician

When a fire disrupts a home or a flood turns life upside down, what matters most are the personal belongings that make a house feel like home. Someone has to protect, restore, and care for those items. That someone is you!

CONTENTS RESTORATION TECHNICIAN

Insurcomm Restoration | Fortify Companies

Field-Based | Full-Time / Part-Time

Portsmouth, NH

About Us

Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right. For more than 30 years, we have helped property owners, facility teams, and communities recover from fire, water, mold, storms, and environmental hazards.

As part of Fortify Companies, we are part of something bigger. Fortify’s roots are in restoration-helping families and businesses recover when disaster strikes. But we’re building something beyond recovery: a platform that aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild.

We believe helping people rebuild after a loss is only half the job. Through our family of companies, we deliver coordinated care from prevention to restoration across 210+ markets nationwide. Our teams, technology, and local expertise come together so property owners and insurers get fewer losses, faster recoveries, and someone they can trust.

Our Brand Values

• Safety first, always: We hold ourselves to the highest standard to protect our team, clients, and communities

• Showing up with a service heart: We help people move forward with empathy, respect, and commitment

• Bringing the energy: We show up with urgency and a get-it-done mindset

• Predictability in the unpredictable: Standardized systems deliver consistency every time

• Driving success together: We support one another to strengthen outcomes and relationships

About the Job

As a Contents Restoration Technician, you play a vital role in helping families and businesses recover after a loss by safely cleaning, handling, and managing personal contents and electronics. You are trusted with customers’ most valued possessions and expected to treat them with care, precision, and respect.

From careful packing to detailed inventory and specialized cleaning, your work helps bring a sense of normalcy back when it’s needed most.

What You’ll Do

• Perform content restoration services for residential and commercial properties

• Clean customers’ furniture and household goods using industry-standard solutions and equipment

• Pack, manipulate, and manage contents during restoration projects

• Perform physical labor including packing contents, on-location cleaning, and deodorization of facilities

• Assist with inventorying site contents and preparing items for storage

• Lift and safely move customer belongings into designated storage areas

• Operate ultrasonic cleaning equipment as required (training provided)

• Safely operate forklifts within the contents department (training and certification provided)

• Maintain vault logistics and organization within the contents department

• Ensure the contents department remains clean, organized, and visually appealing to clients and visitors

• Maintain accurate records and documentation

• Follow all safety rules, regulations, policies, and site-specific safety plans

• Perform all other duties as assigned

Ready to Join Us?

If you take pride in hands-on work, care deeply about helping people after a loss, and want to be part of a team that treats customers’ belongings as if they were their own, we would love to hear from you.

Equal Opportunity Employer

Insurcomm, Inc. has established and adopted an Equal Employment Opportunity Policy (EEO). All employment decisions are made without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable law.

Requirements

What You’ll Bring

Required

• Reliable and punctual attendance

• Ability to lift up to 50 lbs

• Ability to stand and work for extended periods

• Strong attention to detail and ability to follow procedures

• Ability to perform duties with minimal supervision

• Clear written and verbal communication skills

• Ability to safely operate equipment after training

• Willingness to learn, grow, and support team success

Benefits

What We Offer

Compensation & Benefits

• Competitive hourly rate

• 401(k) with 4% company match

• Health, dental, and vision insurance

• Health savings account (HSA)

• Life insurance

• Paid time off

• Paid training and on-the-job training

• Flexible scheduling

• Parental leave

• Employee assistance program

• Cell phone reimbursement

• Safety equipment provided

• Retirement plan

Culture & Opportunity

• Hands-on role with meaningful impact on customers during difficult times

• Supportive team environment focused on safety, care, and quality

• Opportunities for skill development and advancement

• Paid training and certification opportunities

• A team that values accountability, teamwork, and service