{"id":3425117,"url":"https://alion.io/job/fortisalberta-director-infrastructure-cybersecurity","title":"Director Infrastructure & Cybersecurity","company":{"id":1938663,"name":"FortisAlberta","domain":"fortisalberta.com","url":"https://alion.io/company/fortisalberta","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Security","role_family":"Security","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":206000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":291},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-10-28T22:11:01Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-01T10:41:13Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"ABOUT US\nAt FortisAlberta we invest in our greatest resource - our people. As Alberta’s largest electricity distribution provider, we are positioned for growth. Each day, FortisAlberta employees strive to exceed customer expectations while maintaining a focus on our commitment to safety.\nAPPLICATION DEADLINE: November 11, 2026\nTITLE: Director Infrastructure & Cybersecurity (E26-225)\nDEPARTMENT: Customer & Information Services\nWORK LOCATION/OFFICE: Calgary\n*This role will be moving to our Airdrie office location in 2027*\nSTATUS: 01 Full Time - Salaried\nNUMBER OF HIRES: 1\nDESCRIPTION:\nReporting to the Vice President, Customer and Information Services, the Director, IT Infrastructure and Cybersecurity provides enterprise leadership for the strategy, delivery, security, resilience, and lifecycle management of FortisAlberta’s technology infrastructure and cybersecurity functions. The role is accountable for infrastructure and cloud services, networks and telecommunications, end-user and collaboration technologies, enterprise architecture, security operations, identity and access management, technology resilience, disaster recovery, and related managed services.\nAs a member of the IT leadership team, the Director translates corporate strategy, operational risk, regulatory obligations, and business priorities into clear technology roadmaps and investment decisions. The Director establishes measurable service, security, and resilience outcomes; advises executives on material technology and cyber risks; leads major modernization initiatives; and builds accountable, high-performing teams and strategic partnerships that enable safe, reliable, and cost-effective utility operations.\nDUTIES & RESPONSIBILITIES INCLUDE (but not limited to):\nLeadership:\nLead, manage, coach, and motivate a team of multidisciplinary Information Technology leaders and professionals; this includes providing direction, expertise and advice to employees, identifying employee training requirements, and formally managing the performance of employees.\nWork closely with Human Resources to manage all elements of employee relations, including hiring, terminations, training, performance appraisals for the employee file, administering progressive discipline, and resolving labour relations issues and/or grievances.\nCreate an inclusive, high-performance culture grounded in safety, integrity, accountability, collaboration, service ownership, innovation, and continuous improvement.\n\nInfrastructure, Cloud & Enterprise Architecture:\nAccountable for the strategy, architecture, roadmaps, service performance, and lifecycle management of enterprise infrastructure, cloud and hosting platforms, networks, telecommunications, end-user computing, collaboration technologies, storage, backup, and recovery services.\nEstablish target-state architectures, technology standards, design guardrails, and technical debt priorities that support interoperability, scalability, maintainability, security, and responsible cloud adoption.\nEnsure critical technology services meet defined availability, capacity, performance, recoverability, and support requirements, with clear service ownership and measurable service-level objectives.\nDirect infrastructure modernization and lifecycle programs, including legacy risk reduction, platform currency, automation, observability, and the adoption of fit-for-purpose emerging technologies.\nOversee the planning and delivery of major infrastructure and architecture initiatives, ensuring disciplined scope, schedule, budget, quality, risk, benefit, and change management.\n\nCybersecurity, Risk & Resilience:\nProvide senior leadership for the cybersecurity program, including cyber risk management, security architecture, identity and access management, vulnerability and exposure management, security operations, incident response, threat intelligence, and security awareness.\nMaintain a risk-informed cybersecurity strategy and multiyear roadmap aligned with corporate risk appetite, legal and regulatory obligations, recognized industry frameworks, and the requirements of a regulated electric utility.\nEnsure technology and cyber risks are identified, assessed, treated, monitored, and communicated through clear metrics, exception processes, and timely escalation of material exposures.\nDirect preparedness for significant technology and cyber incidents through tested response plans, executive exercises, recovery strategies, and coordination with business, physical security, legal, communications, and external partners.\nOversee IT business continuity and disaster recovery capabilities, including recovery objectives, dependency mapping, backup integrity, recovery testing, and remediation of identified gaps.\nPromote security-by-design and resilience-by-design across projects, architecture decisions, technology procurement, and third-party services.\n\nService Delivery, Governance & Commercial Management:\nSet expectations for reliable, responsive, and customer-focused service delivery, supported by effective incident, problem, change, request, configuration, and knowledge management practices.\nEstablish portfolio governance, performance measures, risk indicators, service reviews, and management reporting that provide clear accountability and support evidence-based decisions.\nLead annual and multiyear business planning, budgeting, forecasting, resource allocation, and investment prioritization for the function; actively manage operating and capital expenditures and expected benefits.\nGovern strategic vendors, managed service providers, software and cloud partners, and contract resources to ensure performance, security, resilience, compliance, value, and alignment with FortisAlberta’s interests.\nMaintain audit and regulatory readiness through effective controls, records, testing, issue remediation, and transparent reporting.\nAdvise the Vice President and senior leaders on technology strategy, service performance, investment priorities, material risks, and emerging issues requiring executive action.\nBuild trusted partnerships across Operations, Customer Service, Engineering, Finance, Human Resources, Regulatory Affairs, Risk, Legal, Internal Audit, and other corporate functions.\nRepresent the portfolio on enterprise committees and in regulatory, audit, insurance, and industry forums, as required.\nPerform other duties and lead special initiatives as required.\n\nKNOWLEDGE, SKILLS & ABILITIES:\nEnterprise-level strategic thinking, including the ability to translate business strategy, operational risk, and regulatory requirements into pragmatic technology priorities and roadmaps.\nDemonstrated success leading leaders and multidisciplinary teams through operational accountability, organizational change, modernization, and continuous improvement.\nProven working knowledge of enterprise infrastructure, hybrid cloud, networks and telecommunications, enterprise architecture, cybersecurity, identity, resilience, and technology lifecycle management.\nSound understanding of cyber risk, security operations, incident response, disaster recovery, third-party risk, control design, and audit or regulatory expectations.\nSuperior communication skills with the ability to communicate effectively with executives and senior leaders, exercise sound judgment, influence key stakeholders, explain complex technology and risk issues in clear business terms and provide recommendations.\nDemonstrated commercial and financial acumen, including business-case development, capital and operating budget management, sourcing, contract negotiation, and vendor performance management.\nAbility to make timely, risk-informed decisions during ambiguity, competing priorities, service disruption, or crisis conditions.\nHigh standards of integrity, discretion, objectivity, and accountability when handling confidential information and material corporate risks.\nAbility to define meaningful outcomes and use operational, financial, risk, and customer measures to drive performance and investment decisions.\n\nEDUCATION & EXPERIENCE:\nA degree or diploma in Computer Science, Engineering, Information Systems, Business Administration, cybersecurity, or a related discipline plus a minimum of 10 years of progressively responsible technology experience, is required; an equivalent combination of relevant education and experience may be considered.\nAt least five years of senior leadership experience with accountability for people leaders, enterprise technology services, budgets, vendors, and material operational or cyber risk is required.\nDemonstrated experience leading complex infrastructure, cloud, cybersecurity, architecture, resilience, or enterprise modernization programs is required.\nDemonstrated experience operating critical technology services and managing major incidents, recovery activities, or cyber events is required.\nExperience developing and executing multiyear strategies, roadmaps, business cases, sourcing decisions, and capital and operating plans is required.\nExperience in a regulated, critical-infrastructure, or utility environment would be an asset.\nKnowledge of Microsoft platforms, hybrid cloud, enterprise networking, security technologies, IT service management, and contemporary infrastructure automation and observability practices would be an asset.\nRelevant certifications such as CISSP, CISM, ITIL, TOGAF, PMP, cloud architecture, or equivalent credentials would be an asset.\n\nSPECIAL CONDITIONS:\nValid Class 5 driver’s permit.\nTravel, evening work and participation in weekend events are occasionally required.\nTO APPLY TO THIS POSITION: Please submit your resume via the button below: \"Apply\"\nWe thank all applicants for their interest, however, only those candidates to be considered for an interview will be contacted.\nIf you receive an error message when applying, please contact the system administrator at: ","description_format":"text","description_chars":9908,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":true,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Security","Power Grid","Energy 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