{"id":4005698,"url":"https://alion.io/job/fortisbc-dispatch-coordinator","title":"Dispatch Coordinator","company":{"id":1842561,"name":"FortisBC","domain":"fortisbc.com","url":"https://alion.io/company/fortisbc-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Castlegar, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50,"max":null,"currency":"CAD","period":"hour","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-10T07:00:28Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T07:00:28Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Branch: Electric\nAffiliation: IBEW\nEmployment Status: Full-Time Temporary\nSalary: $50.33 Hourly\nShort-term Incentive Eligible: No\nWorkplace Flexibility: No\nTemp Duration: 4 months\nPosting End Date: Open until filled\nAs the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers.\nWe're actively seeking new talent to join our mission of of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.\nPosition Overview\nThe Dispatch Coordinator supports & schedules field personnel and coordinates the administration of the work management tool, its orders, worker timelines and work management tool maintenance. This position also provides administrative support to Managers, Supervisors and department personnel.\nA Dispatch Coordinator reports to the Operations Manager, Control Center.\nResponsibilities\nAssist in planned and unplanned operations, maintenance and construction work requirements on a daily basis.\nCoordinate the dispatch tool and related request forms, including changes and upgrades.\nIdentify quality improvement initiatives for dispatch processes and all field orders to proper personnel.\nCoordinate external customer approvals as necessary for completion of work (i.e. high loads, service upgrades, electrical permits, etc.).\nSupport to field personnel through the use of the dispatch tool, including; dispatch orders timelines and crew scheduling primarily for the Kelowna region, but including Kootenay and South Okanagan regions.\nUnder the direction of the supervisors, foreman and in conjunction with crew leaders, prepare work schedules.\nCreate orders including facility locates, retest & compliance meters, Operations service work.\nManage and enter data associated with work/dispatch order management.\nProvide coaching and training to Trail Contact center, System Control Centre, other dispatch areas and Power Line Technicians as needed to ensure consistent direction and process adoption.\nResponsible for Miscellaneous Accounts Recovery (MAR), invoicing customers for revenue.\nResponsible for various dispatch reports; order volumes, operating metrics, etc.\nResponsible for various Operational GTS requests.\nIdentify monthly trends in dispatch and make recommendations to resolve the issues.\nRequirements\nGrade 12 Diploma.\nMinimum 2 years Electrical Utility experience.\nDemonstrated ability to coordinate resourcing and scheduling an asset.\nGood working knowledge of Tariff and relevant legislation including rates, terms and conditions an asset.\nIntermediate level computer systems and related programs including Word, Excel and MS Outlook.\nFamiliarity of FortisBC geography, technical terms and interdepartmental service level agreements an asset.\nWorking knowledge of SAP, OID, CIS, ArcFM, & GTS or associated computer programs an asset.\nWorking knowledge of Network Operations tools and equipment an asset.\nDemonstrated written and verbal communication skills.\nProven decision making and customer service skills.\nStrong team building and relationship development skills.\nExcellent organizational skills, ability to manage a wide variety of tasks simultaneously with close attention to detail and strict timelines.\nAdditional Information\nOvertime requirements: This role may have overtime requirements based on operational needs \nOur engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.\nTo learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information.\nFortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.","description_format":"text","description_chars":4283,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fossil Fuels","Power Grid"],"lifecycle":[{"event":"open","at":"2026-11-10T07:00:28Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-10T08:52:11Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":true},"html_url":"https://alion.io/job/fortisbc-dispatch-coordinator","json_url":"https://alion.io/job/fortisbc-dispatch-coordinator.json","meta":{"generated_at":"2026-11-10T08:52:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20557,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1842561},"rest":"https://alion.io/mcp/rest/get_company?id=1842561"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffortisbc-dispatch-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffortisbc-dispatch-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffortisbc-dispatch-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fortisbc-dispatch-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffortisbc-dispatch-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4005698}},{"tool":"search_jobs","arguments":{"company":"fortisbc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4005698},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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