{"id":2850018,"url":"https://alion.io/job/forto-operations-specialist-inbound","title":"Operations Specialist - Inbound","company":{"id":51848,"name":"Forto","domain":"forto.com","url":"https://alion.io/company/forto","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hamburg, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":330},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T11:13:50Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-27T23:24:47Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About Us\nWhat if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade - creating a seamless and efficient logistics process.\nAbout the role\nAs an Operations Specialist (f/m/d) in Sea Freight Import, you will be responsible for ensuring high-quality transport execution, providing comprehensive customer service, and driving a high level of customer satisfaction.\nKey Responsibilities\nAdvise and support clients on the entire logistics process.\n\nManage shipments from booking to invoicing, ensuring a smooth and efficient process.\n\nCommunicate and coordinate with key partners, such as customs and carriers.\n\nPrepare and document manual quotations accurately and efficiently.\n\nEnsure and improve the quality of customer processes, leveraging data analysis to drive enhancements.\n\nRequired Skills and Experience\nPractical experience in Sea Freight Import operations.\n\nA highly data-driven and organized work ethic.\n\nBusiness fluent in German and good English skills.\n\nExcellent communication and organizational skills.\n\nA high degree of motivation and the ability to thrive in a dynamic and demanding team environment.\n\nA proactive mindset and strong analytical skills.\n\nDon’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements, but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about this position and the Forto values, please apply anyway. There could be a place for you in this role - or another one that’s a perfect fit!\nWhy work with us?\nOur team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first, always winning with care. We value efficient systems and swift, direct communication. We want everyone to have their time to speak, so that we can embrace diverse perspectives to help drive towards solutions always.","description_format":"text","description_chars":2228,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Freight Forwarding","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-19T12:52:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":40,"reasons":["conf:0","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/forto-operations-specialist-inbound","json_url":"https://alion.io/job/forto-operations-specialist-inbound.json","meta":{"generated_at":"2026-10-28T01:23:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1747,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51848},"rest":"https://alion.io/mcp/rest/get_company?id=51848"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fforto-operations-specialist-inbound"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fforto-operations-specialist-inbound"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fforto-operations-specialist-inbound"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/forto-operations-specialist-inbound\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fforto-operations-specialist-inbound"}]}