{"id":4107635,"url":"https://alion.io/job/fortra-manager-rd-operations","title":"Manager, R&D Operations","company":{"id":1768304,"name":"Fortra","domain":"fortra.com","url":"https://alion.io/company/fortra","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":170000,"currency":"USD","period":"year","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Confluence","optional":false},{"name":"FedRAMP","optional":false},{"name":"Incident Management","optional":false},{"name":"ISO 27001","optional":false},{"name":"Jira","optional":false},{"name":"Kanban","optional":false},{"name":"Power BI","optional":false},{"name":"Scrum","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOC 2","optional":false}],"status":"live","first_seen_at":"2026-11-11T22:49:22Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T22:49:22Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!\n\nWhile our company operates remotely, our current hiring strategy is focused on building talent communities in Atlanta, Dallas, Phoenix, Salt Lake City, Eden Prairie, and the New York-New Jersey-Connecticut tri-state area.\nOwn the operating system for SDX Product, Engineering, and Cloud Operations. Drive predictable delivery, reliability, compliance, and unit economics. Standardize processes, tooling, and reporting. Provide operational support to the Business Unit General Manager.\n\nWHAT YOU'LL DO\nDesign and run the operating cadence (OKRs, MBRs/QBRs, roadmap health, RAID).\nLead cross-functional program delivery for platform, cloud, and AI initiatives.\nEstablish SRE practices: SLO/SLI tracking, incident command, PIRs, and runbooks.\nBuild follow-the-sun on-call and after-hours response coverage.\nStandardize ticketing in Jira: intake, SLAs, routing, escalation, and product-wide flow.\nDrive and manage compliance and certification initiatives (e.g., SOC 2, ISO 27001, TX-RAMP, FedRAMP).\nStand up exec-ready dashboards; publish DORA, SLO, ticket, and COGS-per-tenant metrics.\nPartner with Product Security and DevSecOps to implement controls and secure SDLC tooling.\nImprove customer transparency: status pages, upgrade notices, knowledge base, and self-service.\nPrioritize Cloud/SRE backlog; automate monitoring/agent deployment; maintain environment hygiene.\nSupport the BU GM with operating plans, QBR packs, forecasts, and vendor SOWs.\nManage vendors and partners, including cloud programs and funding opportunities.\nCoach teams on process adoption; deliver training and change management.\n\nQUALIFICATIONS\n7-10+ years in product/engineering operations, program management, or PMO leadership.\nProven delivery across cloud platforms (AWS/Azure) and modern product development (Scrum/Kanban).\nHands-on with Jira/Confluence, observability stacks and BI tools (e.g., PowerBI).\nIncident management experience; comfortable defining SLOs and running PIRs.\nFamiliarity with security and compliance frameworks (e.g., SOC 2, ISO 27001; TX-RAMP/FedRAMP a plus).\nClear communicator; strong stakeholder management across executives and technical teams\nCompensation: 140,000 USD - 170,000 USD\nReady to join us?\nAt Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set.\nAs a full-time, exempt employee at Fortra, you’ll enjoy a comprehensive benefits package that includes:\nHealth, dental, and vision coverage as of hire\n\nImmediate enrollment in 401(k), HSA, and FSA plans\n\nFlexible PTO policy\n\nTuition and personal enrichment reimbursement\n\nOption to enroll in ID Theft Protection Program\n\nAt Fortra, work is only part of the story. Explore what Life at Fortra is all about, from perks that support holistic wellbeing to a culture that keeps you connected and empowered to make an impact beyond the job.\nVisit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.\nAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.","description_format":"text","description_chars":3662,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","Managed Security","Data Loss Prevention","Email Security"],"lifecycle":[{"event":"open","at":"2026-11-11T22:49:22Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 4 · green card filings: 3","filings_12m":4,"filings_prev_12m":11,"green_card_filings_12m":3,"median_offered_wage_usd":125357,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":4}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:2","win:early"],"computed_at":"2026-11-12T01:22:03Z"},"pay":{"stated_usd_annual":170000,"is_top_pay":true},"html_url":"https://alion.io/job/fortra-manager-rd-operations","json_url":"https://alion.io/job/fortra-manager-rd-operations.json","meta":{"generated_at":"2026-11-12T01:22:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3220,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1768304},"rest":"https://alion.io/mcp/rest/get_company?id=1768304"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffortra-manager-rd-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffortra-manager-rd-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffortra-manager-rd-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fortra-manager-rd-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffortra-manager-rd-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4107635}},{"tool":"search_jobs","arguments":{"company":"fortra.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4107635},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}