{"id":3558536,"url":"https://alion.io/job/fortra-sr-manager-people-experience","title":"Sr. Manager, People Experience","company":{"id":1768304,"name":"Fortra","domain":"fortra.com","url":"https://alion.io/company/fortra","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quebec, Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":109000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-08T21:31:51Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!\nThe Senior Manager, People Experience leads the delivery of People Experience strategies and operations across an assigned region. This role leads a regional PX team, serves as a trusted advisor to business leaders, and ensures effective execution across employee relations, compliance, performance, engagement, talent programs and the complete employee life cycle. The Sr. Manager, People Experience partners closely with regional PX leaders and global Centers of Excellence to translate company PX strategies into effective regional practices while identifying opportunities to improve the employee and manager experience.\n\nKEY DUTIES\nRegional PX Leadership & Compliance\nLead regional PX operations, ensuring practices and policies align with global PX strategy, business priorities, and local employment requirements.\nOversee regional policies and employee handbooks, partnering with Legal and other stakeholders as appropriate.\nAdvise leaders on complex PX matters, including employee relations, organizational changes, compensation considerations, mobility, and workforce decisions.\nOversee regional immigration and employment compliance matters in partnership with internal and external experts.\nIdentify regional risks, trends, and opportunities and recommend appropriate solutions to PX leadership and business leaders.\nEmployee Relations, Performance & Engagement\nServe as a trusted advisor to leaders on employee relations, performance, engagement, retention, and organizational effectiveness.\nLead complex employee relations matters and workplace investigations, ensuring issues are addressed consistently and appropriately.\nDrive regional execution of performance management, compensation, recognition, engagement, and retention programs.\nUse employee feedback, workforce data, and business insights to identify trends and recommend actions that strengthen the employee experience.\nEmployee Experience & Talent Programs\nOversee regional onboarding and offboarding to deliver a consistent and effective employee experience.\nChampion global performance management and talent programs, providing coaching and guidance to leaders and managers.\nPartner with PX Centers of Excellence to identify talent, development, and organizational needs and deliver appropriate solutions.\nProvide regional insights and feedback to strengthen global PX programs and processes.\nTeam Leadership\nLead, coach, and develop the regional PX team, establishing clear priorities, accountability, and expectations.\nEmpower team members to independently manage their areas of responsibility while providing guidance on complex or high-risk matters.\nBuild team capability through coaching, development, feedback, and knowledge sharing.\nFoster collaboration across regional PX teams and global PX Centers of Excellence.\nOperational & Strategic Leadership\nLead regional PX projects and change initiatives aligned with business and global PX priorities.\nUse PX data, metrics, and insights to evaluate effectiveness, identify opportunities, and inform decision-making.\nProvide input into regional PX budgets, workforce planning, vendor relationships, and resource priorities.\nOversee key regional PX vendors and partners, including brokers and Employers of Record (EORs), as applicable.\nDrive continuous improvement and consistency of PX programs, processes, and employee experiences across the region.\n\nQUALIFICATIONS\n8+ years of progressive HR experience, with experience across multiple PX disciplines.\nExperience supporting multiple countries and navigating regional employment practices and compliance requirements.\nStrong knowledge of local labour and employment legislation across the assigned region, with the ability to apply requirements to day-to-day PX practices and complex employee matters.\nStrong employee relations experience, including managing complex situations and workplace investigations.\nDemonstrated people leadership experience, including coaching and developing PX professionals.\nDemonstrated ability to advise and influence leaders and build trusted relationships across organizational levels.\nStrong program and project management skills with the ability to lead multiple priorities and complex initiatives.\nStrong analytical and problem-solving capabilities, with experience using data and insights to inform decisions.\nExcellent communication, consultation, conflict management, and negotiation skills.\nDemonstrated ability to operate independently, exercise sound judgment, and appropriately escalate business or employee risk.\nContinuous improvement mindset with an interest in evolving PX practices, processes, and employee experiences.\nROLE SCOPE\nPeople leadership responsibility for 4 or more PX team members, including at least one PX Generalist-level employee or above.\nRegional responsibility spanning multiple countries and a population of more than 500 employees.\nKEY MEASURES OF SUCCESS\nBuilds strong, trusted partnerships with business and PX leaders.\nEffectively leads and develops a high-performing regional PX team.\nDelivers regional PX priorities and commitments aligned with business and global PX objectives.\nProactively identifies and manages employee, compliance, and organizational risks.\nUses data and insights to improve PX programs, processes, and employee experiences.\nEffectively manages complex employee relations matters and escalates significant risks with recommended solutions.\nDemonstrates strong change leadership, adaptability, judgment, and accountability.\nConsistently delivers high-quality outcomes aligned with PX strategy and organizational priorities.\nThis position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.\nWe are an equal opportunity employer and encourage applications from candidates of all backgrounds. We do not require “Canadian work experience”; all relevant experience will be considered. This posting is for a new position.\nExpected Compensation: C$110,000 - C$130,000\nAPERÇU DU POSTE\nLe ou la gestionnaire senior, expérience employé, dirige la mise en œuvre des stratégies et des activités liées à l’expérience employé au sein de la région qui lui est attribuée. Ce poste supervise une équipe régionale de l’expérience employé, agit à titre de conseiller de confiance auprès des dirigeants d’affaires et veille à l’exécution efficace des activités liées aux relations avec les employés, à la conformité, à la gestion du rendement, à l’engagement, aux programmes de gestion des talents ainsi qu’à l’ensemble du cycle de vie des employés.\nLe ou la gestionnaire senior, expérience employé, collabore étroitement avec les gestionnaires régionaux de l’expérience employé et les centres d’excellence mondiaux afin de traduire les stratégies organisationnelles en pratiques régionales efficaces, tout en cernant des occasions d’améliorer l’expérience des employés et des gestionnaires.\nRESPONSABILITÉS PRINCIPALES\nGestion régionale de l'expérience employé et conformité\nDiriger les activités régionales liées à l’expérience employé, en veillant à ce que les pratiques et les politiques soient harmonisées avec la stratégie mondiale de l’expérience employé, les priorités de l’entreprise et les exigences locales en matière d’emploi.\nSuperviser les politiques régionales et les manuels des employés, en collaboration avec l’équipe juridique et les autres parties prenantes concernées, au besoin.\nConseiller les dirigeants sur des questions complexes liées à l’expérience employé, notamment les relations avec les employés, les changements organisationnels, les considérations relatives à la rémunération, la mobilité et les décisions relatives à la main-d’œuvre.\nSuperviser les questions régionales liées à l’immigration et à la conformité en matière d’emploi, en collaboration avec des experts internes et externes.\nIdentifier les risques, les tendances et les occasions à l’échelle régionale et recommander des solutions appropriées à la direction de l’expérience employé et aux dirigeants de l’entreprise.\nRelations avec les employés, rendement et engagement\nAgir à titre de conseiller de confiance auprès des dirigeants en matière de relations avec les employés, de gestion du rendement, d’engagement, de rétention du personnel et d’efficacité organisationnelle.\nGérer les dossiers complexes de relations avec les employés et les enquêtes en milieu de travail, en veillant à ce que les situations soient traitées de façon cohérente et appropriée.\nAssurer la mise en œuvre à l’échelle régionale des programmes de gestion du rendement, de rémunération, de reconnaissance, d’engagement et de rétention du personnel.\nAnalyser les commentaires des employés, les données sur la main-d’œuvre et les informations d’affaires afin de cerner les tendances et de recommander des actions visant à améliorer l’expérience employé.\nExpérience employé et programmes de gestion des talents\nSuperviser les processus d’accueil et de départ des employés à l’échelle régionale afin d’assurer une expérience employé cohérente et positive.\nPromouvoir les programmes globaux de gestion du rendement et de gestion des talents, en offrant de l’accompagnement et des conseils aux dirigeants et aux gestionnaires.\nCollaborer avec les centres d’excellence de l’expérience employé afin de cerner les besoins en matière de talents, de développement et d’efficacité organisationnelle, et de mettre en œuvre des solutions appropriées.\nFournir une perspective régionale et de la rétroaction afin de contribuer à l’amélioration des programmes et des processus mondiaux liés à l’expérience employé.\nGestion d'équipe\nDiriger, accompagner et développer l’équipe régionale de l’expérience employé, en établissant clairement les priorités, les responsabilités et les attentes.\nDonner aux membres de l’équipe l’autonomie nécessaire pour gérer leurs domaines de responsabilité respectifs tout en leur offrant du soutien relativement aux dossiers complexes ou à risque élevé.\nRenforcer les compétences de l’équipe grâce à l’accompagnement, au développement, à la rétroaction et au partage de connaissances.\nFavoriser la collaboration entre les équipes régionales de l’expérience employé et les centres d’excellence mondiaux.\nGestion opérationnelle et stratégique\nDiriger les projets régionaux liés à l’expérience employé ainsi que les initiatives de changement, en veillant à leur alignement avec les priorités de l’entreprise et de l’équipe globale de l’expérience employé.\nUtiliser les données, les indicateurs et les analyses de l’expérience employé afin d’évaluer l’efficacité des initiatives, de cerner les occasions d’amélioration et d’éclairer la prise de décisions.\nContribuer à la planification des budgets régionaux liés à l’expérience employé, à la planification de la main-d’œuvre, à la gestion des fournisseurs ainsi qu’à l’établissement des priorités en matière de ressources.\nAssurer la coordination des principaux fournisseurs et partenaires régionaux liés à l'expérience employé, notamment les courtiers et les employeurs de référence (EOR), selon les besoins.\nFavoriser l’amélioration continue et l’uniformité des programmes, des processus et de l’expérience employé à l’échelle de la région.\nEXIGENCES DU POSTE\nAu moins huit (8) années d’expérience progressive en ressources humaines, incluant de l’expérience dans plusieurs domaines de l’expérience employé.\nExcellente connaissance des lois et règlements en matière de travail et d’emploi applicables à la région desservie, ainsi que capacité à les appliquer aux...","description_format":"text","description_chars":14907,"description_truncated":true,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","Managed Security","Data Loss Prevention","Email Security"],"lifecycle":[{"event":"open","at":"2026-10-31T02:26:15Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.832,"p_room":0.945,"age_days":9,"expected_fill_days":26,"reasons":["conf:24","velocity","win:mid"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/fortra-sr-manager-people-experience","json_url":"https://alion.io/job/fortra-sr-manager-people-experience.json","meta":{"generated_at":"2026-11-09T04:41:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4221,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1768304},"rest":"https://alion.io/mcp/rest/get_company?id=1768304"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffortra-sr-manager-people-experience"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffortra-sr-manager-people-experience"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffortra-sr-manager-people-experience"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fortra-sr-manager-people-experience\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffortra-sr-manager-people-experience"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3558536}},{"tool":"search_jobs","arguments":{"company":"fortra.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3558536},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}