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As IT Recruiters, we connect top talent with global opportunities in the digital technology sector, offering contract, temporary, and permanent placements across various industries, roles, salaries, and locations. Our specialized teams ensure your recruitment or job search benefits from seasoned experts who deeply understand your sector. Fortray is also a global online boot camp, helping career changers gain vital digital skills in just four weeks, opening doors to lucrative tech careers.\nOur rigorous curriculum covers cybersecurity, Cloud computing, Data analytics, Coding, Project Management, DevOps, AI/ML, and more. Practical, hands-on learning and mentorship from industry experts result in a remarkable 95% placement rate. With over 1,000 monthly live classes, real-world projects, and extensive resources, Fortray stands out. Our mentorship program, flexible schedules, and 1:1 career coaching guide your isuccess. Join 1,000+ satisfied graduates on their journey to tech careers through Fortray.\nAdditionally, as a Managed Service Provider (MSP), we offer global managed IT services, including cybersecurity, cloud solutions, and IT consultancy, tailored to businesses of all sizes, emphasizing user centricity from consultation to ongoing support, ensuring seamless technology operations.\nPurpose of the Job - Overview\nJob Title: Office 365 Expert\nLocation: Garden Town - Lahore\nTimings:\nMonday to Friday: 8 AM to 6 PM BST\nSaturday: 10 AM to 5 PM BST\nJob Responsibilities\nProven hands-on experience with Office 365, Windows Security, and Email Security\nKnowledge of Exchange, OneDrive, Email troubleshooting, and Domain Authority\nExpertise in Anti-virus software, system protection, and user support\nStrong Desktop Support & Service Desk exposure\nPrior UK client support experience is a big plus\nExcellent communication and problem-solving skillsSpecific Knowledge, Skills or Abilities Required:\n\nEducation RequirementsBachelor’s degree in Information Technology, Computer Science, Systems Engineering\nRequired Technical Skills\n Office 365 Suite ExpertiseAdvanced knowledge of Office 365 applications (Outlook, Word, Excel, Teams, OneDrive)\n\nAdmin-level experience with Microsoft 365 Admin Center\n\nWindows Security & Email SecurityFamiliarity with Windows Defender, BitLocker, and group policies\n\nUnderstanding of SPF, DKIM, DMARC, and other email security protocols\n\nExchange Online & Email TroubleshootingMail flow analysis\n\nTroubleshooting delivery issues, mailbox migrations, and retention policies\n\nOneDrive for BusinessSync issues, permission management, and integration support\n\nAnti-virus & System ProtectionDeployment and management of anti-virus solutions like Sophos, Symantec, or Defender for Endpoint\n\nDesktop Support & Service DeskTier 1 & 2 support for Windows-based environments\n\nImaging, software deployment, printer/network issues\n\nDomain 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