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performed when screening participants for studies.\nMonitor call center staff to ensure they maintain exemplary customer service skills to attain a high panel fill rate.\nAssist with all recruitment activities on enrolling studies at each Clinical Pharmacology site including creation of advertisements.\nAnd all other duties as needed or assigned.\nQualifications (Minimum Required):\nAssociate degree in Communication, Health Administration, or other related field.\nExcellent Verbal and written communication skills.\nFortrea may consider relevant and equivalent experience in lieu of educational requirements.\nFocus on the Customer.\nInnovate and Change.\nPursue Scientific and Process Excellence.\nWork with Others.\nAchieve Results.\nExperience (Minimum Required):\n3 years call center experience in a medical setting (using medical terminology).\nExperience in a medical field is preferred.\nAdditional experience may be substituted for education requirements.\nPhysical Demands/Work 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