{"id":3365585,"url":"https://alion.io/job/forward-carrier-sales-representative","title":"Carrier Sales Representative","company":{"id":1826503,"name":"Forward","domain":"forwardair.com","url":"https://alion.io/company/forwardair-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":93,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Des Plaines, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":72000,"currency":"USD","period":"year","gross":null,"usd_annual":72000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-27T22:57:52Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T21:41:06Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Compensation: $60,000 - 72,000 Annually + Commission\nThe Carrier Sales Representative is responsible for developing and managing relationships with motor carriers to secure transportation capacity and support the successful movement of freight across the company’s brokerage network. They serve as a key contributor to revenue growth by sourcing carrier capacity, negotiating competitive rates, and ensuring on-time service execution. This role offers immediate ownership, high earnings potential, and clear pathways for long-term career advancement within an industry-leading logistics provider.\nResponsibilities\nDevelop, maintain, and grow a network of qualified carrier partners to support customer freight needs across multiple transportation modes.\nBuild strong carrier relationships by understanding carrier capacity, equipment availability, preferred lanes, and business objectives.\nProspect, cold call, and onboard new carrier partners to expand available transportation capacity.\nNegotiate competitive spot and contractual transportation rates while supporting profitability goals.\nUtilize market intelligence, freight trends, and capacity data to make informed pricing and sourcing decisions.\nSecure carrier capacity through high-volume outbound communication and relationship management activities.\nCoordinate load coverage, dispatch carriers, and ensure successful execution from pickup through final delivery.\nMonitor load status and proactively address service issues, delays, or operational challenges.\nMaintain accurate carrier records, pricing information, and shipment documentation within transportation management systems.\nCollaborate closely with Customer Account Managers, Tracking Specialists, and Operations teams to deliver exceptional customer service.\nEnsure compliance with company policies, transportation regulations, and carrier qualification requirements.\nContribute to team performance goals by meeting or exceeding productivity, revenue, and margin expectations.\nContinuously develop industry knowledge and stay informed of changing transportation market conditions.\nSupport process improvement initiatives designed to enhance operational efficiency and carrier engagement.\nAll other duties as assigned to meet evolving business needs.\nQualifications\nEducation: High School Diploma or GED Equivalent required; Undergraduate degree in a related field from an accredited college or university preferred.\nExperience: Prior experience in freight brokerage, third-party logistics (3PL), transportation, sales, customer service, or a related industry preferred.\nStrong negotiation, persuasion, and relationship-building skills with the ability to influence outcomes in a dynamic market environment.\nExcellent verbal and written communication skills with confidence conducting high-volume phone outreach.\nDemonstrated ability to multitask, prioritize competing demands, and perform effectively in a fast-paced, deadline-driven environment.\nStrong analytical and problem-solving skills with the ability to make sound business decisions using market and operational data.\nSelf-motivated, results-oriented, and highly coachable with a strong desire to meet and exceed performance goals.\nAbility to work collaboratively across departments while maintaining a customer-focused mindset.\nDemonstrated discretion and confidentiality in handling and protecting sensitive information.\nTechnical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)\nEnvironment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.\n--\n#LI-Onsite #LI-DR1","description_format":"text","description_chars":3749,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Road Transport"],"lifecycle":[{"event":"open","at":"2026-10-27T22:57:52Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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