{"id":3142107,"url":"https://alion.io/job/forward-role-crm-specialist","title":"CRM Specialist","company":{"id":2641128,"name":"Forward Role","domain":"forwardrole.com","url":"https://alion.io/company/forwardrole","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Liverpool, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":109000,"period":"year","method":"role_country_seniority_unknown","sample_n":42},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T15:24:04Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T08:42:50Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Forward Role are partnering with one of the most exciting and fast-growing fashion brands in the market to recruit a CRM Specialist.\nCRM Specialist\nVery competitive + Bonus Scheme\nLiverpool - 100% office based\nBenefits include: 26 days holiday + BH’s, free onsite gym, free parking\nThis brand is making serious waves in the industry, blending fashion, sport, and outdoor wear into cutting-edge, trend-driven collections.\nWith growth figures that are turning heads and a team made up of some of the brightest minds in marketing (including leadership with global brand experience), this is a rare opportunity to join a true disruptor.\nThe role:\nReporting to the CRM Lead, you will help deliver the CRM and retention strategy across email, SMS, app push and loyalty. This is a hands-on role combining campaign delivery, customer journey optimisation and performance analysis.\nResponsibilities:\nManage end-to-end CRM campaigns across email, SMS and app push\nDeliver CRM activity around key trading moments, launches and promotions\nBuild and optimise customer segments and automated Klaviyo journeys\nSupport loyalty and retention initiatives across UK and international markets\nAnalyse campaign performance, testing results and competitor activity to identify improvements\nWhat we’re looking for:\nHands-on experience in CRM, retention or email marketing\nExperience building and optimising campaigns, journeys, segmentation and personalised communications\nKlaviyo experience desirable but not essential, with SMS, app push or loyalty experience a bonus\nConfident analysing performance data and using insights to drive commercial improvements\nHighly organised, detail-focused and proactive, with retail, fashion, sportswear or ecommerce experience beneficial\nAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.\nForward Role is operating as an employment agency.","description_format":"text","description_chars":2138,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-23T08:55:43Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.446,"p_room":0.75,"age_days":16,"expected_fill_days":22,"reasons":["conf:10","agency","velocity","win:late"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/forward-role-crm-specialist","json_url":"https://alion.io/job/forward-role-crm-specialist.json","meta":{"generated_at":"2026-10-26T02:00:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2573,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2641128},"rest":"https://alion.io/mcp/rest/get_company?id=2641128"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fforward-role-crm-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fforward-role-crm-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fforward-role-crm-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/forward-role-crm-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fforward-role-crm-specialist"}]}