{"id":3995850,"url":"https://alion.io/job/fouche-warranty-clerk","title":"Warranty Clerk","company":{"id":4504367,"name":"Fouche &","domain":null,"url":"https://alion.io/company/fouche-and","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pinetown, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":15000,"max":18000,"currency":"ZAR","period":"month","gross":true,"usd_annual":13164},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T19:01:04Z","employer_posted_date":null,"last_verified_at":"2026-11-04T19:01:04Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Reference: DBN000780-MC-1\n\nPinetown - We have a newly opened position for an experienced warranty clerk to join a large and respected automotive aftersales team, dedicated to efficiency and exceptional customer service. This is an excellent opportunity for a candidate with solid warranty claims experience.\nDuties & Responsibilities\nOur client is a reputable and well-established organisation in the automotive sector, recognised for its reliable service and strong aftersales support.\n\nThe successful candidate will oversee all warranty-related functions, ensuring accurate claim submissions and strict adherence to manufacturer guidelines. This position requires strong coordination across all departments, exceptional administrative precision, and a proactive approach to problem-solving within a structured environment.\n\nKey Responsibilities:\n\nAccurately process and submit warranty claims within required timeframes\n\nMonitor, track, and follow up on claim approvals and rejections\n\nMaintain and update all warranty documentation and records\n\nLiaise with service, parts, and sales departments on claim matters\n\nEnsure full compliance with manufacturer and internal warranty policies\n\nPrepare and submit warranty activity reports\n\nCoordinate warranty audits and manage responses to audit queries\n\nProcess claim adjustments and corrections\n\nVerify parts and labour charges in line with claim requirements\n\nIdentify warranty trends and recurring issues for improvement\n\nAssist departments with warranty-related queries\n\nProvide general administrative support across the dealership as needed\n\nKey Attributes:\n\nExceptional attention to detail\n\nStrong communication and interpersonal skills\n\nHighly organised and deadline-driven\n\nAble to work both independently and within a team\n\nStrong problem-solving ability\n\nRequirements:\n\nMatric certificate\n\nMinimum 2 years’ experience as a Warranty Clerk or in a similar role\n\nProven experience processing warranty claims in the automotive industry\n\nStrong administrative and computer proficiency\n\nExperience with dealership systems - Kerridge advantageous\n\nAbility to support and collaborate with multiple departments\n\nRemuneration:\nR15 000 - R18 000 per month, depending on experience\n\n***Only shortlisted candidates will be contacted****\nPackage & Remuneration\nR 15000 - R 18000 - Monthly","description_format":"text","description_chars":2331,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-10T00:58:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":25,"reasons":["seen:6","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":13164,"is_top_pay":false},"html_url":"https://alion.io/job/fouche-warranty-clerk","json_url":"https://alion.io/job/fouche-warranty-clerk.json","meta":{"generated_at":"2026-11-12T07:59:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16044,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4504367},"rest":"https://alion.io/mcp/rest/get_company?id=4504367"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffouche-warranty-clerk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffouche-warranty-clerk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffouche-warranty-clerk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fouche-warranty-clerk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffouche-warranty-clerk"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3995850}},{"tool":"search_jobs","arguments":{"company":4504367,"detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3995850},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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