{"id":4079610,"url":"https://alion.io/job/foundever-customer-service-representative-14","title":"Customer Service Representative","company":{"id":6940,"name":"Foundever","domain":"foundever.com","url":"https://alion.io/company/foundever","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Vegas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":18,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":true},{"name":"LinkedIn","optional":true},{"name":"X (Twitter)","optional":true}],"status":"live","first_seen_at":"2026-11-03T08:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-12T21:53:30Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Customer Service Representative\nJoin our dynamic team at Foundever, where every interaction is an opportunity to make a difference!\nJob Overview\nJoin our team as a Customer Service Representative at Foundever, supporting one of the largest and most trusted financial service providers in the U.S. You’ll assist customers by resolving issues and managing their financial needs through inbound calls.\nAt Foundever, you’ll use your compassion and communication skills to deliver exceptional service. With paid training and comprehensive benefits, you’ll be equipped to prioritize your well-being while making a meaningful impact on your work.\nThis position requires you to be on-site. Must live with 50 miles of the Las Vegas site: 420 E, Pilot Rd, Las Vegas NV, 89119\nWhy You Should Join Us\n$17-$18/hour \nEnjoy 100% paid professional training. \nComprehensive benefits including medical, dental and vision \nWellness Benefits including our Employee Assistance Program \n401 (k) with company matching \nPaid Time Off \nEmployee Discounts \nCareer Growth, 93% of managers promoted within! \nExtra earnings through bonus programs and referrals \nWhat We’re Looking For\nMust be at least 18 years old to apply. \nHigh School Diploma or GED equivalent is required \nPreferred: 6 months to 1 year of relevant experience in the customer service industry - we’re looking for someone ready to hit the ground running! \nMust have open availability - flexibility is key! \nKey Skills\nAbility to navigate system tools to search for answers & information \nConnect with customers and clients while assisting with their financial and banking needs \nSelf-motivated and eager learner with a strong sense of accountability, consistently driven to excel in training and on-the-job performance \nAbout Foundever\nFoundever® is a global leader in the customer experience (CX) industry. With 130,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.\nMilitary Partners\nWe proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.\nEqual Opportunity Employment (EEO)\nFoundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.\nInterested in Becoming Part of Our Team?\nYou can apply here: jobs.foundever.com\nVisit us atwww.foundever.com and connect with us on Meta/ Facebook, LinkedIn, Glassdoor, Instagram, and Twitter.","description_format":"text","description_chars":3385,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-11-11T16:41:01Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.888,"p_room":0.9,"age_days":9,"expected_fill_days":26,"reasons":["conf:5","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/foundever-customer-service-representative-14","json_url":"https://alion.io/job/foundever-customer-service-representative-14.json","meta":{"generated_at":"2026-11-13T00:56:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2128,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6940},"rest":"https://alion.io/mcp/rest/get_company?id=6940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffoundever-customer-service-representative-14"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffoundever-customer-service-representative-14"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffoundever-customer-service-representative-14"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/foundever-customer-service-representative-14\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffoundever-customer-service-representative-14"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4079610}},{"tool":"search_jobs","arguments":{"company":"foundever.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4079610},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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