{"id":1826551,"url":"https://alion.io/job/foundever-german-language-trainer","title":"German Language Trainer","company":{"id":6940,"name":"Foundever","domain":"foundever.com","url":"https://alion.io/company/foundever","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":64000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2233},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Post-training","optional":false}],"status":"live","first_seen_at":"2026-10-02T07:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-13T00:35:20Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About Us\nFoundever® is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation.\nRole Purpose\nThe German Language Trainer will be part of the Language Academy within the Learning & Development department, responsible for delivering high-quality German language training to adult learners in a BPO environment. The role focuses on spoken German, business communication, pronunciation, and cultural awareness to ensure agent readiness for German-speaking client accounts.\nKey Responsibilities\nTraining Delivery\nDeliver German language training to adult learners supporting BPO and customer service operations.\n\nTeach spoken German, pronunciation, grammar in context, and business/customer service communication.\n\nConduct role plays, call simulations, and real-life customer interaction scenarios.\n\nAdapt training delivery to different proficiency levels and learning styles.\n\nAssessment & Coaching\nAssess learners’ German language proficiency and identify individual and batch-level gaps.\n\nProvide structured feedback and targeted improvement plans.\n\nMonitor and track language progress to ensure readiness for production.\n\nContent Development\nDevelop, adapt, and maintain German language training materials aligned with client and business requirements.\n\nEnsure content supports quality standards, CSAT, and operational KPIs.\n\nStakeholder Collaboration\nWork closely with Operations, Quality, and other L&D stakeholders.\n\nSupport nesting and post-training phases with language coaching when required.\n\nProvide language insights and recommendations to Team Managers and Quality teams.\n\nReporting & Documentation\nMaintain accurate training records, assessments, and attendance.\n\nShare regular progress reports with L&D leadership and operations.\n\nRequired Qualifications & Experience\nBachelor’s degree in German, Linguistics, Education, or a related field.\n\nGerman language proficiency: C1-C2 (spoken and written) - MUST.\n\nEnglish proficiency: B2 - MUST.\n\nProven experience teaching languages to adults - MUST.\n\nMinimum 1+ years of experience in a BPO / call center training environment - MUST.\n\nStrong expertise in customer service and business communication.\n\nExcellent facilitation, coaching, and classroom management skills.\n\nPreferred Qualifications (Advantage)\nExperience supporting German-speaking customer service or technical support accounts.\n\nExposure to international clients (DACH region preferred).\n\nTeaching certifications such as TELC Trainer, Goethe, TESOL, or CELTA.\n\nWhat We Offer\nBe part of the Language Academy within a structured L&D function.\n\nExposure to global clients and multilingual accounts.\n\nCareer growth and development within a multinational BPO.\n\nCompetitive compensation and continuous learning opportunities.","description_format":"text","description_chars":2780,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Professional Services","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-04T11:41:59Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.643,"p_room":0.75,"age_days":9,"expected_fill_days":10,"reasons":["conf:13","velocity","win:late","comp:junior,brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/foundever-german-language-trainer","json_url":"https://alion.io/job/foundever-german-language-trainer.json","meta":{"generated_at":"2026-10-13T02:17:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3372,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6940},"rest":"https://alion.io/mcp/rest/get_company?id=6940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffoundever-german-language-trainer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffoundever-german-language-trainer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffoundever-german-language-trainer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/foundever-german-language-trainer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffoundever-german-language-trainer"}]}