{"id":4200099,"url":"https://alion.io/job/foundever-hr-business-partner-1","title":"HR Business Partner 1","company":{"id":6940,"name":"Foundever","domain":"foundever.com","url":"https://alion.io/company/foundever","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-12T10:38:37Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T21:53:30Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T21:53:30Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Role Purpose\nAs a Foundever HR Business Partner, you will partner with the South African leadership and operational teams to deliver a proactive, high-quality and commercially aligned HR service. The role is responsible for providing guidance and support on day-to-day HR matters, advising and coaching operational managers through employee relations processes, and ensuring consistent service delivery in line with agreed SLAs, business objectives and client commitments.\nThis role requires a strong balance of people-centric HR support, sound employee relations expertise, commercial awareness and continuous process improvement, while fostering a positive employee experience and contributing to a high-performing, engaged workforce.\nPrimary Responsibilities\nProvide guidance and support to Operations on Human Resource best practice ensuring proactive delivery of HR processes and consistent measurement across the sites.\nGuide and coach Operational Line Managers on all HR related issues, in particular:Absence Management\nPerformance Management\nCapability\nDiscipline and Grievance\nNon-agent Recruitment and Selection\nEmployment Law\nEmployee Relations\nHuman Resource Policies and Procedures\n\nAttend cross-site operations meetings and provide support on HR-related issues, in particular, providing advice and agreeing on actions in relation to absence management and conduct issues.\nSupport the wider team in providing advice and guidance to the site leadership team on best practices, compliance with employment legislation, and internal security and audit procedures.\nWork across multi-disciplined Operations teams to lead and influence the delivery of HR policies and procedures, employee satisfaction and employee relations.\nWork closely with the site teams, in the development of a performance-driven culture, which encourages individual ownership of results and associate development.\nSupport the HR Team in ensuring that the company remains fully compliant with changes to employment law and practices and that these practices are implemented consistently.\nSupport the HR Team in implementing appropriate actions to raise associate satisfaction levels and ensure regular two-way feedback is undertaken with associates.\nSupport the HR Team in ensuring attendance and attrition are effectively managed and reviewed, with remedial actions taken where necessary.\nContribute fully to the business planning process and ensure Human Resources Strategy is aligned to business goals.\nLead and support the delivery of HR projects and strategic people initiatives that drive business transformation and organisational effectiveness, including restructuring, change management and broader group-wide HR programmes.\nProactively identify and implement opportunities to streamline, optimise and enhance HR processes, improving efficiency, consistency and the overall experience for employees and operational stakeholders.\nSupport EverConnect initiatives at a local and regional level.\nTake personal responsibility to understand and comply with all company and client security requirements and policies.\nExperience Requirements\nA bachelor’s degree in Human Resource Management or Industrial Psychology is essential.\n3 - 5 years’ experience in an HRBP role within the BPO sector - Essential\nProven track record with CCMA and IR Issues - Essential\nExperience in supporting changes in the business process.\nExperience partnering with and providing HR support to multiple line managers, departments and operational areas across a business.\nSkills Requirements\nExcellent knowledge of current employment legislation\nExcellent communication, interpersonal, facilitation and influencing skills\nAbility to work with employees at all levels\nAbility to support change initiatives, with a good understanding of the principles of change management\nStrong skills in problem-solving, conflict resolution, motivation and negotiation\nAssertive with a can-do attitude\nAttention to detail and ability to work within a fast-paced, highly energetic environment\nAble to make positive contributions towards business improvement and teamwork.\nHighly computer literate","description_format":"text","description_chars":4137,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-11-12T21:53:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-12T23:47:42Z"},"pay":null,"html_url":"https://alion.io/job/foundever-hr-business-partner-1","json_url":"https://alion.io/job/foundever-hr-business-partner-1.json","meta":{"generated_at":"2026-11-12T23:47:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":50243,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6940},"rest":"https://alion.io/mcp/rest/get_company?id=6940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffoundever-hr-business-partner-1"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffoundever-hr-business-partner-1"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffoundever-hr-business-partner-1"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/foundever-hr-business-partner-1\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffoundever-hr-business-partner-1"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4200099}},{"tool":"search_jobs","arguments":{"company":"foundever.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4200099},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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