{"id":1826524,"url":"https://alion.io/job/foundever-hr-specialist","title":"HR Specialist","company":{"id":6940,"name":"Foundever","domain":"foundever.com","url":"https://alion.io/company/foundever","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":67000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1653},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-03T07:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-13T00:35:20Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Role Overview\nThe HR Generalist supports day-to-day HR operations, employee administration, and basic employee relations. This role focuses on transactional HR activities, ensuring accuracy and timeliness across documentation, leave validation, inductions, and first-level inquiries. The HR Generalist also supports the HRBP by escalating critical feedback, assisting with follow-ups, and providing administrative support where needed.\nKey Responsibilities\n1. Core HR Operations\nValidate sick leaves and ensure compliance with documentation requirements.\nFollow up with People Services on hiring documents, contract renewals, and signing status (non-decision-making role).\nProcess adherence-related deductions accurately and within timelines.\nConduct simple, first-level investigations and document findings for HRBP review.\nFollow up on actioning preset disciplinary actions according to site process.\n2. Administrative Support\nAssist employees with payslip queries, HITS entries, and basic HR inquiries.\nFacilitate the HR portion of weekly inductions for new joiners (agents).\n3. Leavers & Offboarding\nConduct leaver calls to gather feedback and ensure smooth offboarding.\nEscalate critical or sensitive feedback immediately to the HRBP.\nEnsure exit details and documentation are properly updated.\n4. HRBP Support\nProvide operational and administrative support to the HRBP as required.\nAssist with trackers, follow-ups, and coordination of HR activities.\nSupport implementation of HR processes and initiatives as directed.\nAbout Us\nAt Foundever, we make things simple\nPut simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.\nOf course, we know simple is rarely easy. That’s why we invest in creating innovative and human-centric capabilities, designed to deliver competitive advantage for you in the moments that matter.\nJob Description\nThe ideal candidate will have experience in all areas related to the human resources field. They should be\ncomfortable onboarding new candidates and collecting necessary background information as well as\nassisting employees while at work. This candidate should work closely with management to provide\nemployee training and establish ways to increase employee engagement.\nAct as a ‘bridge’ between operations and all shared functions (Recruitment, Compensation and\nbenefits, Training, Facilities, IT, global teams).\nResponsible for employee retention & satisfaction strategies for the specific project.\nParticipate in the development of HR objectives and systems, including metrics, queries, and\nstandard reports for ongoing company requirements.\nAssist in administering benefits, compensation, and employee performance programs.\nSuggest new procedures and policies to continually improve the efficiency of the HR department\nand organization as a whole, and to improve the employee experience.\nEnsure legal compliance with HR state and labor regulations and applicable employment laws, and\nupdate policies and/or procedures as required.\nGather and analyze data with useful HR metrics, like time to hire and employee turnover rates.\nMaintain employee files and records in electronic and paper form.\nFacilitate a culture of open and honest two-way communication, ensuring key messages are\ncascaded to all team members, encouraging feedback and sharing of ideas and best practices.\nMaintain an environment that embraces the Foundever values and culture, and reinforces the\nspirit of teamwork, people commitment, and loyalty.\nEncourage associates to actively participate in company and project initiatives.\nFollow up on a monthly basis actions identified from processes.\nEnsure accurate and timely communication of any client/campaign issues to the Operations\nManager.\nUndertake formal semester focus groups with all team members to gather feedback.\nFollow-up on focus groups action with OPS & shared functions ensuring a high action completion\nrate.\nProvide support to mid-management and OM in day-to-day team management.\nBe involved in performance improvement plans ensuring support actions and expectations are\nclear.\nParticipate in the creation of project-specific training plans, by collaborating with Project\nManagement, trainers & HR Learning function.\nProvide support during any professional conflict.\nPresent the project’s monthly HR stats to the HR Manager, OM, and Site Director (Attrition, Active\nHC, Project Recruitment, Challenges, etc.)\nParticipate in the organization of project events (team building, Foundever Egypt events, etc.)\nParticipate in client meetings when requested (QBR, client visits, etc.)\nJob Requirements\nBachelor's degree or equivalent experience in Business, Human Resources, or a related area.\nAdvanced level of English (at least C1), both verbal and written.\nExperience in a BPO environment for at least 1 year.\nExperience as HR Business Partner/ HR Generalist for at least 3 years .\nGood understanding and experience in the office environment.\nSolid understanding and use of computer (Internet, e-mail, MS Office, Payroll platforms, and\nsystems).\nAbility for problem-solving, conflict resolution, motivation, and negotiation.\nEffective interpersonal, coaching, and leadership skills.\nExcellent telephone, keyboard, verbal, and written communication skills.\nEffective time management.\nAbility to organize and prioritize, set priorities, and multi-task.\nPatience, empathy, and a unique ability to manage stress.\nPeople-oriented.\nExcellent communication, interpersonal, facilitation, and influencing skills.\nDependable, reliable, and able to perform duties with minimum supervision.\nAbility to interact positively with staff at all levels.","description_format":"text","description_chars":5701,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced 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