{"id":2189199,"url":"https://alion.io/job/foundever-lead-solutions-architect-ai-build-delivery","title":"Lead Solutions Architect, AI Build & Delivery","company":{"id":6940,"name":"Foundever","domain":"foundever.com","url":"https://alion.io/company/foundever","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":105000,"max_usd":197000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":207},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"Cursor","optional":false},{"name":"Fine-tuning","optional":false},{"name":"Function Calling","optional":false},{"name":"LLM","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"RAG","optional":false},{"name":"Replit","optional":false},{"name":"Tool Use","optional":false}],"status":"live","first_seen_at":"2026-10-09T17:15:39Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-20T19:42:01Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"About Foundever:\nFoundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we are the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter.\nJob Summary\n\nWe are building an AI Professional Services practice from the ground up. We need a technically savy Lead Architect who can own the build end-to-end: from client brief to working prototype, from prototype to production, and from solo contributor to the technical anchor of a growing team.\nThis is a rare founding opportunity. You will personally ship the first solutions, establish what great AI delivery looks like at Foundever, and grow into a Tech Lead role as the practice scales. You will work closely with Sales, Product, and client stakeholders - bringing engineering credibility and realistic delivery judgment to every engagement.\nWHAT YOU'LL DO\n1. Client Delivery & Technical Build\nBe the primary builder in every early client engagement - take a scoped brief to a working prototype within days, not weeks\nDesign and deliver tailored AI solutions using LLMs, agents, RAG pipelines, and AI-assisted development workflows - from discovery through go-live\nBuild live demos and proof-of-concepts that directly support deal closure, working alongside commercial stakeholders\nOwn technical quality across all solutions: security, scalability, maintainability, and production readiness\nLead the transition of delivered solutions to production - including monitoring, cost control, reliability, and support handoff\nApply responsible AI delivery standards: data privacy, model selection, prompt and version management, and safeguards where required\n2. Commercial & Scoping Judgment\nAssess client needs and determine the best solution path: EverSuite capability, off-the-shelf tooling, or custom AI build\nEstimate build costs with precision - time, infrastructure, tooling, and ongoing maintenance\nJoin client scoping sessions and technical discovery calls, bringing engineering credibility and realistic timelines\nFlag reusable solution patterns that can evolve into packaged service offerings\nPartner with Sales to scope, price, and validate new services opportunities from a technical standpoint\n3. Product Feedback Loop\nIdentify recurring custom client requests that signal mid-term product opportunities\nCommunicate technical insights clearly and actionably to Product Managers\nDefine what \"productizable\" looks like technically - providing the feasibility foundation for roadmap decisions\nFeed client insights back into the EverSuite roadmap through structured cross-functional collaboration\n4. Practice Building\nDocument architecture patterns, reusable components, and build playbooks from day one\nEstablish delivery methodologies and quality standards for AI implementations\nCreate repeatable offerings: AI discovery workshops, rapid prototyping packages, paid pilots, and managed AI solution support\nAs the team grows, step into a Tech Lead role - setting technical standards, reviewing work, and mentoring junior architects and engineers\nDefine technical hiring criteria for future team members\nWHAT WE'RE LOOKING FOR\nMust-Haves\n7+ years in solutions architecture, software engineering, or technical consulting - ideally in an AI, data, or SaaS context\nStrong hands-on track record building and shipping solutions - not just designing them\nDeep fluency with AI-assisted development workflows (Cursor, Copilot, Claude, v0, Replit, etc.) - you build with these tools daily\nSolid understanding of LLM application patterns: RAG, agents, prompt engineering, tool use, and fine-tuning\nStrong engineering judgment - you know when to move fast and when production readiness requires slowing down\nAbility to present your own work clearly to both technical teams and non-technical client stakeholders\nProven ability to estimate, scope, and defend technical build decisions commercially\nDemonstrated ability to operate autonomously and lead without a fully formed team around you\nNice-to-Haves\nBackground in enterprise software, cloud platforms, or AI/ML infrastructure\nExperience in a startup, scale-up, or zero-to-one environment - comfortable building without a playbook\nFamiliarity with MLOps, vector databases, or AI safety considerations\nPrior experience influencing a product roadmap from field or client insights\nExposure to P&L ownership, SOW management, or professional services revenue models\nBackground in BPO, CX, or contact center technology\nExperience in regulated industries where responsible AI is non-negotiable\nWHAT \"AI BUILD FLUENCY\" MEANS HERE\nThis isn't an architecture-on-paper role. We expect our Lead Architect to personally ship working software - not just produce diagrams and hand off to others. You use AI-assisted development tools as a force multiplier, not a crutch. You review AI-generated code critically, make real-time architecture decisions without committee alignment, and have a clear point of view on where these tools accelerate delivery and where they introduce risk.\nYou should be able to demonstrate all of the following:\nSpin up a working prototype within hours of a client brief\nCritically review AI-generated code - not just prompt and ship\nMake real-time architecture decisions without waiting for committee sign-off\nScaffold, ship, and iterate on real solutions under commercial pressure\nCoach clients on integrating AI-assisted workflows into their development culture\nMaintain engineering rigor around security, scalability, and maintainability","description_format":"text","description_chars":5729,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Professional Services","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-09T17:15:39Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.514,"p_room":0.75,"age_days":10,"expected_fill_days":14,"reasons":["conf:4","velocity","win:late","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/foundever-lead-solutions-architect-ai-build-delivery","json_url":"https://alion.io/job/foundever-lead-solutions-architect-ai-build-delivery.json","meta":{"generated_at":"2026-10-20T20:29:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6940},"rest":"https://alion.io/mcp/rest/get_company?id=6940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffoundever-lead-solutions-architect-ai-build-delivery"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffoundever-lead-solutions-architect-ai-build-delivery"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffoundever-lead-solutions-architect-ai-build-delivery"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/foundever-lead-solutions-architect-ai-build-delivery\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffoundever-lead-solutions-architect-ai-build-delivery"}]}