{"id":1826548,"url":"https://alion.io/job/foundever-polish-customer-advisor-relocation-to-budapest-hungary","title":"Polish Customer Advisor - Relocation to Budapest, Hungary","company":{"id":6940,"name":"Foundever","domain":"foundever.com","url":"https://alion.io/company/foundever","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":86,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-03T07:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-26T06:56:42Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Come and work with us.\nDo you want to contribute to an outstanding customer representative service?\n\nAre you Polish native or fluent with strong English communication skills?\nLooking to make your career in the vibrant, multicultural heart of Budapest?\nSo we have the perfect opportunity for you!\nYour future project: join our PolishCustomer Support team.\nAs a customer service specialist in this project, your daily responsibilities will include:\nRespond efficiently and effectively to all customers’ enquiries within given timescales\nDevelop and maintain a full technical knowledge of the client’s products and services\nDeal with all correspondence as requested/required\nAccurately log all calls and in line with procedures\nResponsibly maintain and update all job-related administrative forms\nBe able to recognize when a problem/query should be transferred to another department or a more senior member of staff\nTo succeed in the role, you will need to have:\nNative or Proficient level of Polish (C2)\nIntermediate level of English (B2)\nPrevious experience in Customer Service preferred\nImpeccable communication skills\nA calm, cool and level-headed attitude in every situation\nExcellent self-organizing skills\nA proactive approach and willingness to work on own initiative\nAbility to work under pressure, in order to achieve deadlines and KPI’s\nAbility to adapt to a continuously changing environment and procedures\nKnowledge of Microsoft Office Pack (Word, Excel)\nMust hold EU citizenship or valid work permit\nBe willing to relocate to Budapest, Hungary\nBenefits.\n Relocation package: If you’re moving to Hungary, we are helping you with the relocation (travel) and work related documents (health insurance, tax)\nStable company background: We are the part of the Hungarian market since 1999. We are the part of one of the market leaders company in the CX sector.\nHealth and Well-being: Company doctor contract with a private health consultant, and we offer support for glasses. Discount at the company doctor for your private consultation.\n Engaging programs: Monthly Fun Days (treasure hunt, massage, etc.) themed days in the office, online games, challenges. Darts and table soccer in the office, coffee (coffee machine and coffee maker) and tea and soft drinks are available, free of charge. Referral program, charity events.\nCareer program: Internal career opportunities, talent program for those who want to improve their skills. Paid professional training lead by our professional trainers.\n Compensation and benefits: Cafeteria (SZÉP card), team specific bonuses, jubilee bonus, free bank account at one of the market leader bank group, discount in DIY store and in a Hotel chain for the reservations.\nExtra holidays by Foundever: We provide extra holidays for some cases, full-paid father’s leave\nMultilingual environment: Native colleagues from more than 25 nationalities, become a member of a friendly team, a company culture where we respect our diverse and unified teams, where we are proud of our achievements.\nGo further with Foundever®\nWe believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.\nApply today!","description_format":"text","description_chars":3176,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Polish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Cafeteria","Health insurance"],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Cybersecurity","Professional Services","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-04T11:41:59Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.512,"p_room":0.55,"age_days":22,"expected_fill_days":18,"reasons":["conf:16","velocity","win:tail","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/foundever-polish-customer-advisor-relocation-to-budapest-hungary","json_url":"https://alion.io/job/foundever-polish-customer-advisor-relocation-to-budapest-hungary.json","meta":{"generated_at":"2026-10-26T15:23:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20497,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6940},"rest":"https://alion.io/mcp/rest/get_company?id=6940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffoundever-polish-customer-advisor-relocation-to-budapest-hungary"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffoundever-polish-customer-advisor-relocation-to-budapest-hungary"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffoundever-polish-customer-advisor-relocation-to-budapest-hungary"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/foundever-polish-customer-advisor-relocation-to-budapest-hungary\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffoundever-polish-customer-advisor-relocation-to-budapest-hungary"}]}