{"id":3826890,"url":"https://alion.io/job/foundever-senior-linux-engineer-est-coverage","title":"Senior Linux Engineer - EST Coverage","company":{"id":6940,"name":"Foundever","domain":"foundever.com","url":"https://alion.io/company/foundever","size_band":"11-50","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-06T05:58:05Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"Bash","optional":false},{"name":"CAPA","optional":false},{"name":"CentOS Stream","optional":false},{"name":"Configuration Management","optional":false},{"name":"DNS","optional":false},{"name":"Incident Management","optional":false},{"name":"Linux","optional":false},{"name":"Python","optional":false},{"name":"Red Hat","optional":false},{"name":"Ubuntu","optional":false},{"name":"Git","optional":true},{"name":"ITIL","optional":true},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-11-05T18:42:50Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-07T02:24:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Us\nFoundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.\nAbout the role\nThe Senior Linux Engineer is responsible for the design, implementation, administration, security, and optimization of enterprise Linux infrastructure supporting business-critical applications and services. This role provides advanced technical expertise in Linux systems engineering, infrastructure operations, automation, performance tuning, and incident resolution to ensure the availability, reliability, scalability, and security of production environments.\nThe Senior Linux Engineer serves as a technical escalation point for complex infrastructure issues, leads root-cause analysis and remediation efforts, and drives continuous improvement through automation, standardization, and operational best practices. This position works closely with infrastructure, security, network, application, and operations teams to maintain resilient platforms and support strategic technology initiatives.\nKey Responsibilities\nLinux Systems Engineering and Administration\nDesign, build, configure, deploy, and maintain enterprise Linux servers and infrastructure across development, testing, staging, and production environments.\nAdminister and support Linux distributions, including Red Hat Enterprise Linux (RHEL), CentOS Stream, Ubuntu Server, and other enterprise Linux platforms as required.\nManage system services, processes, filesystems, storage, user and group permissions, package repositories, system initialization, and kernel-level configurations.\nPerform advanced troubleshooting of operating system, hardware, storage, networking, and application-related issues.\nManage system lifecycle activities, including provisioning, upgrades, migrations, decommissioning, and platform standardization.\nOptimize system performance, resource utilization, availability, and capacity to meet business and application requirements.\nInfrastructure Operations and Reliability\nMonitor system health, availability, resource utilization, and operational performance using enterprise monitoring and logging tools.\nLead the investigation and resolution of complex incidents, recurring failures, and service degradation.\nConduct root-cause analysis and implement corrective and preventive actions to reduce recurring incidents and improve platform stability.\nSupport high-availability architectures, system redundancy, backup and recovery, business continuity, and disaster recovery initiatives.\nParticipate in change management, maintenance planning, production deployments, and infrastructure upgrades while minimizing service disruption.\nDevelop and maintain operational procedures, troubleshooting guides, runbooks, and technical documentation.\nSecurity, Compliance, and Vulnerability Management\nImplement and maintain Linux security standards, configuration baselines, access controls, and system hardening practices.\nCoordinate operating system patching, security updates, vulnerability remediation, and compliance-related activities.\nApply security best practices for SSH, sudo, authentication, file permissions, service configurations, and privileged access.\nCollaborate with cybersecurity and compliance teams to investigate findings, remediate risks, and maintain audit readiness.\nReview system configurations and identify opportunities to improve security posture and reduce operational risk.\nAutomation and Configuration Management\nDevelop and maintain automation using Bash, Python, and other scripting technologies to improve operational efficiency and consistency.\nImplement configuration management and infrastructure automation using tools such as Ansible or comparable platforms.\nAutomate routine administration, system provisioning, patching, health checks, reporting, and operational maintenance tasks.\nEstablish repeatable deployment procedures and standardized configurations across Linux environments.\nIdentify opportunities to eliminate manual processes, reduce human error, and improve service delivery through automation.\nTechnical Leadership and Collaboration\nServe as a senior technical resource and escalation point for Linux infrastructure issues.\nProvide technical guidance, mentoring, and knowledge transfer to Linux administrators, engineers, and operations personnel.\nCollaborate with application, database, network, security, cloud, and infrastructure teams to resolve cross-platform issues.\nContribute to infrastructure architecture reviews, technical design decisions, capacity planning, and platform modernization initiatives.\nEvaluate emerging technologies and recommend improvements to infrastructure reliability, security, scalability, and maintainability.\nMaintain accurate technical documentation and communicate technical risks, incident findings, and remediation plans to relevant stakeholders.\nRequired Qualifications and Experience\n5 + years professional experience in Linux systems administration, systems engineering, or enterprise infrastructure operations.\nStrong hands-on experience supporting enterprise Linux environments, preferably Red Hat Enterprise Linux.\nAdvanced knowledge of Linux operating system architecture, system services, process management, filesystems, storage, permissions, and system performance.\nStrong troubleshooting skills across operating system, networking, DNS, SSH, storage, resource utilization, and service availability issues.\nExperience with Linux patch management, vulnerability remediation, system hardening, access management, and security best practices.\nProficiency in Bash scripting and working knowledge of Python or another scripting language.\nExperience with system monitoring, log analysis, incident management, root-cause analysis, and problem resolution.\nPractical understanding of backup and recovery, high availability, disaster recovery, and business continuity.\nExperience planning and executing production changes, system upgrades, migrations, and infrastructure maintenance.\nAbility to work independently, prioritize competing operational demands, and lead complex technical investigations.\nStrong written and verbal communication skills, with an emphasis on documentation, collaboration, and knowledge sharing.\nPreferred Qualifications\nExperience with Red Hat Satellite, Red Hat Ansible Automation Platform, or comparable enterprise management and automation solutions.\nFamiliarity with virtualization platforms, containers, Kubernetes, and cloud infrastructure.\nExperience with enterprise monitoring, centralized logging, configuration compliance, and vulnerability management platforms.\nKnowledge of infrastructure-as-code practices, Git-based workflows, and automated deployment pipelines.\nExperience supporting large-scale, distributed, or highly available production environments.\nFamiliarity with ITIL processes, formal change management, incident response, and problem management.\nRelevant Linux, Red Hat, cloud, or infrastructure certifications.\nDemonstrated experience mentoring technical staff and leading infrastructure engineering initiatives.\nSuccess Criteria\nHigh availability, reliability, and performance of enterprise Linux platforms.\nTimely completion of security patching, vulnerability remediation, and compliance activities.\nReduced recurring incidents through effective root-cause analysis and permanent corrective actions.\nIncreased operational efficiency through automation and standardized processes.\nAccurate, current technical documentation and effective operational handoffs.\nSuccessful delivery of infrastructure upgrades, migrations, and improvement initiatives with minimal business disruption.\nCore Competencies\nAdvanced Linux engineering and troubleshooting\nEnterprise infrastructure operations\nAutomation and configuration management\nSecurity hardening and vulnerability remediation\nIncident management and root-cause analysis\nPerformance optimization and capacity planning\nTechnical leadership and cross-functional collaboration\nDocumentation and continuous improvement","description_format":"text","description_chars":8315,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-11-05T18:42:50Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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