{"id":3213112,"url":"https://alion.io/job/foundever-soft-facility-specialist","title":"Soft Facility Specialist","company":{"id":6940,"name":"Foundever","domain":"foundever.com","url":"https://alion.io/company/foundever","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":86,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-16T00:00:00Z","board_verified":false,"closed_at":null,"days_open":39,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":39},"description":"About Us Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.\nSupporting 9 million customer conversations every day in 60 languages across 45 countries Foundever combines global strength and scale with the agile entrepreneurial approach of our founder-led culture enabling companies of all sizes and industries to transform their CX.\nJob Summary\nThe Soft Facility Specialist is responsible for overseeing and coordinating the sites support services to ensure smooth and efficient day-to-day operations. The role focuses on managing soft facility functions including cafeteria coordination transportation arrangements maintenance follow-ups and vendor management while ensuring a comfortable and well-organized workplace environment.\nKey Responsibilities:\nOversee and coordinate all soft facility operations to ensure smooth daily site functionality.\nManage facility maintenance follow-ups including reporting and resolving issues related to equipment and workplace infrastructure.\nCoordinate with vendors and service providers to ensure timely and high-quality service delivery.\nSupervise cafeteria operations ensuring service quality and addressing any operational concerns.\nManage and coordinate transportation logistics for employees when required.\nSupport the organization of logistics arrangements such as hotel bookings restaurant coordination and other operational needs. when required\nMonitor facility supplies and ensure proper inventory and availability of operational resources.\nEnsure compliance with company policies local regulations and health & safety standards.\nMaintain site readiness for operational needs and support continuous improvements of workplace facilities.\nTrack and monitor facility performance and service quality escalating issues when needed.\nRequirements:\n23 years of experience in Facilities Management Administration or a related field.\nStrong organizational and coordination skills with attention to detail.\nAbility to manage multiple tasks and vendors simultaneously.\nGood communication and problem-solving skills.\nA proactive mindset with the ability to respond effectively to operational needs.\nFlexibility to work on-site and support different operational requirements.\n\nRequired Experience:\nIC","description_format":"text","description_chars":2577,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Cafeteria"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-24T18:52:11Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.364,"p_room":0.35,"age_days":39,"expected_fill_days":18,"reasons":["seen:39","win:tail","comp:brand"],"computed_at":"2026-10-25T05:16:01Z"},"pay":null,"html_url":"https://alion.io/job/foundever-soft-facility-specialist","json_url":"https://alion.io/job/foundever-soft-facility-specialist.json","meta":{"generated_at":"2026-10-25T05:16:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7145,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6940},"rest":"https://alion.io/mcp/rest/get_company?id=6940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffoundever-soft-facility-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffoundever-soft-facility-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffoundever-soft-facility-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/foundever-soft-facility-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffoundever-soft-facility-specialist"}]}