{"id":1826546,"url":"https://alion.io/job/foundever-tarlac-customer-service-associate","title":"Tarlac- Customer Service Associate","company":{"id":6940,"name":"Foundever","domain":"foundever.com","url":"https://alion.io/company/foundever","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tarlac City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":21000,"period":"year","method":"role_country_seniority_unknown","sample_n":23},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-03T07:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-13T00:35:20Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About Us\nFrom the land of sugar and rice, and everything nice….\nFoundeverTarlac was established in 2015 with only one campaign. 4 years after, we now have 8 campaigns and in 2019 we are to launch our 3rd site in Tarlac.\nWe empower our people that is why more and more brands trust our care to help customers all over the world.\nJob Summary\nFoundever is looking for passionate customer service associates who can live and breathe our core values.\nWe’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.\nCustomers rely on you to answer their questions, address their concerns, and help them with a particular product or service.\nWhat does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers.\nInvest your future with us and experience only the best in class: healthcare benefits, facilities, compensation package, performance incentives, employee engagement and career development.\nPrimary Job Responsibilities\nPut that smile on our customers’ face.\nWOW Customers over the phone, online chat, or email.\nEnthusiasm and a Be BOLD attitude with great customer service skills.\nA WORK Together approach with open communication, excellence in service, integrity, and accountability.\nBuild TRUST by working as a team member, as well as independently, with minimal supervision.\nDemonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.\nExperience Target\nCall Center experience a plus","description_format":"text","description_chars":1609,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Professional Services","Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-04T11:41:59Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.684,"p_room":0.9,"age_days":9,"expected_fill_days":15,"reasons":["conf:5","velocity","win:mid","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/foundever-tarlac-customer-service-associate","json_url":"https://alion.io/job/foundever-tarlac-customer-service-associate.json","meta":{"generated_at":"2026-10-13T16:23:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24926,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6940},"rest":"https://alion.io/mcp/rest/get_company?id=6940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffoundever-tarlac-customer-service-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffoundever-tarlac-customer-service-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffoundever-tarlac-customer-service-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/foundever-tarlac-customer-service-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffoundever-tarlac-customer-service-associate"}]}