{"id":2190070,"url":"https://alion.io/job/four-seasons-yachts-crm-lifecycle-manager","title":"CRM Lifecycle Manager","company":{"id":1902200,"name":"Four Seasons Yachts","domain":"fourseasonsyachts.com","url":"https://alion.io/company/fourseasonsyachts","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Lauderdale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":155000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2824},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-09T17:36:12Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-24T15:02:48Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"CRM Lifecycle Manager\nHybrid/ Miami\nFour Seasons Yachts is seeking a dedicated, collaborative, and creative marketer with a passion for luxury hospitality and a drive to make meaningful impact. As the CRM Lifecycle Manager, you will design and deliver highly personalized guest experiences across the full customer journeyof prospects, travel advisors, and guests. This role blends data expertise, technical proficiency, and brand storytelling to craft seamless journeys that reflect Four Seasonssignature standards of excellence.\nYou will leverage\nyour knowledge of SalesforceMarketing Cloud\nto buildsophisticated automations, developdynamic content, and execute campaigns that elevate engagement and loyalty. Partnering closely with cross-functional teams, you will ensure every touchpoint resonates with our ultra-luxury audienceof affluent travelers. Reporting to the Director of CRM & Lifecycle Marketing, this role offers the opportunity todeliver innovative campaigns andshape the future of our guest experience.\nThis is a contractor-to-perm role, 40 hoursa week.\nResponsibilities\nPrimary duties to include:\nDesign, build, and optimizemulti-channel journeys that drive engagement and conversion across prospects, guests, and travel advisors.\nDevelop and deploy personalized campaigns and automationsin Salesforce Marketing Cloud.\nPartner with Product, Digital Marketing, Operations, IT, and Sales Excellence to align communications with go-to-market strategy and deliver a cohesive luxury experience.\nLead our dynamic content approach, building personalized modules that scale across campaigns.\nIntegrate journey strategies with broader brand initiatives and promotional campaigns.Produce growth campaigns that drive conversions through the funnel.\nContinuously test, measure, and refine campaigns to enhance engagement and performance.\nMaintain accurateprospect, guest, and advisor data across CRM systems to enable personalization and loyalty.\nUse Tableau and analytics tools to generate insights, track performance,and refine strategy.\nBuild collaborative relationships across the organization to ensure alignment and flawless execution.\nQualifications, Skills, & Experience\nBachelor’s degree in marketing, advertising, data analytics,or related field.\n5+ years of experience in CRM / journey management, with deep expertisein Salesforce: Marketing and Sales Clouds. You feel very comfortablebuilding emails,journeys, and data extensions in SFMC.\nIt is preferred to have your SFMC certification.\n\nProventrack record\nleveragingthe tools to create successful,\nmulti-channel and multi-touch campaigns.\n\nData-driven marketer with strong analytical skills, a curious mind and experience interpreting, analyzing, and actioning digital marketing metrics.\nExperience in ultra-luxury travel, hospitality, or cruise industryis stronglypreferred.\n\nCreative content mindset with the ability to craft compellingandpersonalized narrativesfor affluent audiences.\n\nPossess a high-energy, strong desireto achieve top results with a charismatic, positive attitude.\nHighly motivatedand a strong teamplayer with excellent communication skills.\n\nFoundational knowledge of HTML/CSS for email customization; SQL familiarity a plus.\nExperience with VersonixSeaware is an advantage.\nStrong project management skills and exceptional attention to detail.","description_format":"text","description_chars":3337,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cruises","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-10-09T17:36:12Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.826,"p_room":0.9,"age_days":14,"expected_fill_days":28,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/four-seasons-yachts-crm-lifecycle-manager","json_url":"https://alion.io/job/four-seasons-yachts-crm-lifecycle-manager.json","meta":{"generated_at":"2026-10-24T19:25:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28468,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1902200},"rest":"https://alion.io/mcp/rest/get_company?id=1902200"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffour-seasons-yachts-crm-lifecycle-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffour-seasons-yachts-crm-lifecycle-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffour-seasons-yachts-crm-lifecycle-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/four-seasons-yachts-crm-lifecycle-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffour-seasons-yachts-crm-lifecycle-manager"}]}