{"id":2392090,"url":"https://alion.io/job/fox-corporation-telephone-operator","title":"Telephone Operator","company":{"id":17022,"name":"Fox Corporation","domain":"foxcorporation.com","url":"https://alion.io/company/foxcorporation","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":18,"ghost_share":0,"stale_share":0.611,"repost_share":0,"time_to_fill_p50_days":46,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T21:37:37Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-21T04:07:19Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"OVERVIEW OF THE COMPANY\nFox CorporationUnder the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.JOB DESCRIPTION\nThe FOX Studio Lot is looking for a Telephone Operator to join their team.\nA SNAPSHOT OF YOUR RESPONSIBILITIES\nActively participate in the day-to-day operations, to include but not limited to operating the switchboard, connecting internal and external callers with the appropriate individual or department\nRespond to incoming requests (e.g., e-mails, telephone calls, voicemail, or in person) and accurately identify, diagnose, prioritize, log, and dispatch the appropriate team\nUtilize the electronic ticketing system according to department procedures for the opening, closing, resolution, escalation, and tracking of all requests\nProvide updates, status, and completion information to staff and/or users via telephone, e-mail, or in-person communication\nEnsure the highest level of customer service and professionalism\nProvide back-up support for other administrative departments or job functions\nPromote and sustain a professional, positive, productive, and safe work environment\nAct as the direct liaison to employees, customers, tenants and service personnel\nLog and report suspicious, nuisance or hostile calls to Security\nCoordinate various service requests using the telephone, e-mail and two-way radio\nPerform general clerical duties including but not limited to, ordering supplies, placing service calls for equipment, filing, record keeping and photocopying\nWHAT YOU WILL NEED\nRecent prior experience working in a Call Center, Help Desk or other environment with heavy incoming telephone calls\nPossess strong general knowledge of Call Center, Help Desk or PBX operations\nExcellent written and verbal communication skills\nExcellent customer service, time management, interpersonal, organizational and analytical skills\nAptitude to coordinate multiple concurrent activities and multifaceted service requests \nMaintain confidentiality of company and customer information, data and materials\nDependable/reliable person with excellent attendance record and able to work nights and weekends as needed\nValid California driver's license (without restrictions)\nAbility to operate in a dynamic, fast paced, demanding startup environment\nAbility to train across multiple job functions\nAbility to readily adapt to changing requirements\nAbility to work cooperatively and collaboratively with all levels of staff, employees, tenants and vendors\nAbility to gain and retain comprehensive knowledge of all equipment, tools and software used in the Call Center as well as supported services\nAbility to listen carefully and respond quickly and effectively\nAble to follow standardized operating procedures\nAble to manage multiple priorities and follow through on assignments\nAble to work overtime with short notice\nAble to stand, walk and sit as required to perform all job functions including lifting up to 50 lbs.\nAble to learn and retain large amounts of general information about the Company\nFollow all company, safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.\nPursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $24.33 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.View more detail about FOX Benefits.","description_format":"text","description_chars":4414,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadcasting","Sports Media","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-12T21:37:37Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.614,"p_room":1,"age_days":8,"expected_fill_days":46,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/fox-corporation-telephone-operator","json_url":"https://alion.io/job/fox-corporation-telephone-operator.json","meta":{"generated_at":"2026-10-21T16:20:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23151,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":17022},"rest":"https://alion.io/mcp/rest/get_company?id=17022"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffox-corporation-telephone-operator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffox-corporation-telephone-operator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffox-corporation-telephone-operator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fox-corporation-telephone-operator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffox-corporation-telephone-operator"}]}