{"id":163350,"url":"https://alion.io/job/foxcorporation-it-support-technician","title":"IT Support Technician","company":{"id":17022,"name":"Fox Corporation","domain":"foxcorporation.com","url":"https://alion.io/company/foxcorporation","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":19,"ghost_share":0,"stale_share":0.632,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milwaukee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":67000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Google Workspace","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Slack","optional":false},{"name":"Windows","optional":false},{"name":"Amazon EC2","optional":true},{"name":"Amazon S3","optional":true},{"name":"AWS","optional":true},{"name":"Crowdstrike","optional":true},{"name":"ServiceNow","optional":true},{"name":"Tanium","optional":true},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-05-11T00:00:00Z","employer_posted_date":"2026-05-11","last_verified_at":"2026-10-29T01:45:40Z","board_verified":true,"closed_at":null,"days_open":171,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":170},"description":"OVERVIEW OF THE COMPANY\nFox CorporationUnder the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.JOB DESCRIPTION\nFox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network, applications, and related technology used to operate the television station. Support includes specification, installation, and repair of computer systems and peripherals within established FOX Technology standards and guidelines.\nActivities require interaction with TV station personnel as well as with other members of the FOX Technology teams to define requirements, deliver against project, and support goals. The position provides one-on-one consultancy to end users as required. The employee in this position also assists in the maintenance and testing of network, servers, and associated equipment.\nThe position’s responsibilities require independent analysis, effective communication, and problem-solving skills. Collaborate with Broadcast teams providing technical support and oversight of converged platforms. Work is performed with little supervision, requires initiative and good judgment. Other duties assigned as deemed appropriate and necessary. Schedules are subject to change as required by the station’s business needs. Candidates must be able to occasionally work late hours, overnight, and weekends.\nA SNAPSHOT OF YOUR RESPONSIBILITIES\nIncludes the installation, configuration, and ongoing usability of desktop and laptop computers, mobile devices, applications, and related technology within established FOX standards and guidelines.\n\nSupport a user base of approximately 175 employees.\n\nRecommend and perform hardware and software upgrades on systems to ensure security, reliability, performance, and longevity.\n\nEnsure systems interconnect seamlessly with diverse systems.\n\nDeploy new or upgraded technologies as required.\n\nMaintain hardware/software inventory for all managed technologies.\n\nSupport the station's virtual environment.\n\nAssist with maintaining the station's infrastructure.\nThis includes but is not limited to technical support of the station’s servers (Windows/Lunix)/computers (Windows/macOS)\n\nActivities will require interaction with other members of the FOX Technology teams, Station group and vendors to diagnose and resolve unique, non-recurring problems.\n\nAll work performed requires initiative, good judgment and must be able to resolve issues and isolate faults methodically.\n\nAssist with the creation and maintenance of technical documents used for planning and supporting local servers and networks.\n\nMust be able to follow defined procedures and processes and to deal with frequent changes, and unexpected events.\n\nExhibit sound and accurate judgment and logical reasoning along with the ability to learn quickly.\n\nWHAT YOU WILL NEED\nIn depth technical familiarity on the deployment, support and effective use of standard technologies including, but not limited to:\nTechnical:\nBachelor's Degree or related experience is required\n\nMicrosoft Windows and Linux server operating systems\n\nDHCP and DNS\n\nMicrosoft Windows and Apple macOS operating systems, along with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)\n\nNetwork printing and multi-function devices\n\nDiagnostic tools for on-prem, cloud, computer and network environments\n\nSystems and components for servers, workstations, and laptop computers\n\nKnowledgeable on collaboration applications (Slack, Box, Google Workspace, Password management, and Zoom)\n\nActively explore and adopt emerging technologies, including AI-driven tools, to enhance problem resolution, automate routine tasks, and continuously improve the end-user support experience.\n\nNICE TO HAVE, BUT NOT A DEALBREAKER\nKnowledgeable in basic IP networking and troubleshooting\n\nKnowledgeable in Virtualization (VMware, Nutanix, AWS Outpost), SAN Storage (HPE, NetApp, and Isilon)\n\nKnowledgeable in Cloud Services - Amazon EC2 Compute, S3 Storage & Workspaces\n\nKnowledgeable in security protocols and remediation\n\nKnowledgeable in broadcast systems (Avid, Grass Valley, Evertz, BitCentral, Chyron, Sony, Ross)\n\nKnowledgeable in Infoblox DHCP and DNS\n\nKnowledgeable in telephony PBX / VOIP - Cisco Call Manager\n\nApple and/or HP Desktop/Laptop, HPE ProLiant and/or Dell Servers, Tablets and Smartphones, Cisco and/or Arista Switch Hardware Platforms\n\nApplications/Software: Veeam, Imaging Tools, OKTA, AWS workstations, CrowdStrike, ServiceNow, Tanium\n\nLearn more about Fox Tech at https://tech.fox.com\n#foxtechWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.\nPursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $67,000.00-90,000.00 annually. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.View more detail about FOX Benefits.","description_format":"text","description_chars":5891,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadcasting","Sports Media","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-05-11T00:00:00Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.144,"p_room":0.28,"age_days":170,"expected_fill_days":45,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":true},"html_url":"https://alion.io/job/foxcorporation-it-support-technician","json_url":"https://alion.io/job/foxcorporation-it-support-technician.json","meta":{"generated_at":"2026-10-29T03:14:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4902,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":17022},"rest":"https://alion.io/mcp/rest/get_company?id=17022"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffoxcorporation-it-support-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffoxcorporation-it-support-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffoxcorporation-it-support-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/foxcorporation-it-support-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffoxcorporation-it-support-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":163350}},{"tool":"search_jobs","arguments":{"company":"foxcorporation.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":163350},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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