{"id":3692114,"url":"https://alion.io/job/foxen-relationship-manager","title":"Relationship Manager","company":{"id":3016234,"name":"Foxen","domain":"foxen.com","url":"https://alion.io/company/foxen","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T16:09:57Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T06:27:12Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Who We Are:\nFoxen advances financial wellness through multi-family real estate. Founded in 2018 and headquartered in Columbus, Ohio, we provide a platform of compliance solutions for multifamily property owners, operators and residents.\nWe’ve built a profitable, growing business in a challenging market. Customers stay and expand with us. Our product portfolio continues to deepen. And we still have significant room to grow. \nThat kind of momentum requires something specific from the people who work here: high standards, a builder’s mindset and ambition without ego. \nFoxen isn’t for everyone. But for the people it’s for, it’s a supportive place to grow.\nJob Overview:\nAs a Relationship Manager, you will drive customer growth and retention by building deep, strategic partnerships with your assigned portfolio of customers. You will focus on understanding each customer’s goals, ensuring they realize maximum value from Foxen’s solutions, and identifying opportunities for expansion across our product suite. In this role, you will proactively anticipate client needs, deliver tailored recommendations that support their business objectives, and act as the trusted point of contact for escalated inquiries. Serving as the key liaison between customers and Foxen’s internal teams, you will play a vital role in strengthening relationships, reducing churn, and driving sustainable account growth.\nYour Responsibilities:\nServe as the primary point of contact for assigned customers, maintaining regular communication, and fostering strong, trust-based relationships.\nDeeply understand the full range of Foxen’s offerings and effectively communicate the value of additional products or services.\nLeverage consultative sales techniques to position relevant solutions that meet client needs.\nIdentify and execute opportunities for account growth through new product adoption, contract expansion, or deeper integration of existing services.\nDevelop account plans and retention strategies to minimize churn and maximize client lifetime value.\nConduct Strategic Business Reviews with key stakeholders.\nResolve customer inquiries and prevent future concerns from arising by working cross-functionally with the Foxen team.\nManage customer input and feedback for all escalations with detailed direction and timelines.\nAs necessary, visit customers, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.\nSkills and Qualifications:\nBachelor’s degree or equivalent experience is required.\n5-7 years of Account Management or sales experience preferred.\nDemonstrated problem solving skills for negotiation and collaboration.\nProven ability to increase revenue through cross-selling.\nPositive attitude with a willingness to quickly learn and adapt to new systems.\nProven success in delivering on customer SLAs, building high performing teams, and creating client relationships.\nWhat We Offer:\nAs a Relationship Manager, you’ll receive a competitive annual salary, bonus opportunities, and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time position, reporting to the Director of Relationship Management.","description_format":"text","description_chars":3373,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","Construction Management Software"],"lifecycle":[{"event":"open","at":"2026-11-03T16:56:32Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":36,"reasons":["conf:3","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/foxen-relationship-manager","json_url":"https://alion.io/job/foxen-relationship-manager.json","meta":{"generated_at":"2026-11-07T08:24:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4900,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3016234},"rest":"https://alion.io/mcp/rest/get_company?id=3016234"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffoxen-relationship-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffoxen-relationship-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffoxen-relationship-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/foxen-relationship-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffoxen-relationship-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3692114}},{"tool":"search_jobs","arguments":{"company":"foxen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3692114},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}