{"id":4171223,"url":"https://alion.io/job/foxway-technician","title":"Technician","company":{"id":673562,"name":"Foxway","domain":"foxway.com","url":"https://alion.io/company/foxway","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Södertälje, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-11-11T13:56:02Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-14T23:35:41Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Do you enjoy technology, troubleshooting, and solving problems directly with customers?\nAt Foxway, we believe technology should be used for longer. Every day, we help organizations extend the life of IT equipment through smart, circular solutions that create value for both customers and the environment. Our purpose is simple: to make digital life easier while reducing unnecessary waste and extending the life of technology.\nWe are now looking for a Technician to join our onsite team in Södertälje. In this role, you'll become part of a team that plays a key role in delivering and supporting circular IT solutions directly at the customer's site.\nWhat you'll be doing\nAs a Technician, you'll have a varied and challenging workday where you'll take ownership of your tasks and contribute your technical expertise.\nYour responsibilities will include configuring devices according to customer specifications, backing up and restoring computers, installing and updating access permissions, and synchronizing, testing and troubleshooting devices.\nYour typical day looks like this:\nHandle and document incoming support requests through a ticketing system.\n\nProvide technical support for hardware-related issues.\n\nInstall and deliver hardware, ensuring that the hardware inventory is kept up to date.\n\nCarry out scheduled IT equipment replacements as devices reach the end of their lifecycle.\n\nReceive, inspect and register incoming goods.\n\nPrepare, collect and package orders for delivery.\n\nOrganize, label and maintain an orderly inventory of equipment.\n\nWho are you?\nWe're looking for someone with a strong service mindset, a solution-oriented approach and a commitment to delivering high-quality work.\nYou're flexible, enjoy working in a dynamic environment and are comfortable combining hands-on technical tasks with attention to detail and a broader understanding of the service being delivered.\nYou're attentive, service-minded and genuinely enjoy helping others. You work in a structured way, can prioritize tasks during busy periods and take responsibility for delivering expected results.\nYou're also outgoing, curious and engaged, and you share our belief in circularity and sustainable IT solutions.\nRequirements\nAt least 1 year of experience working in complex IT environments.\n\nTechnical knowledge and confidence working with computers.\n\nExperience handling support requests through a ticketing system.\n\nStrong customer focus and flexibility.\n\nFluency in Swedish and English, both written and spoken.\n\nValid category B driving license.\n\nNice to have\nExperience with ServiceNow, Jeeves or Sysman.\n\nKnowledge of ITIL processes.\n\nWhy join Foxway?\nJoin a stable and growing international technology company.\n\nDevelop your technical skills through hands-on customer-facing work.\n\nWork in a supportive and collaborative team environment.\n\nContribute to a more sustainable and circular use of technology.\n\nHelp us make a difference!\nWe are reviewing applications on an ongoing basis, so if this sounds like the next step in your career, apply quickly!\nFor the selected final candidate\nFoxway will conduct a background check as part of our recruitment process, in accordance with applicable local legislation and our internal screening policy. The scope of the check depends on the position and the country in which it is based. You will be informed of the details, and your approval will be requested before any check is initiated.\nHow does Foxway operate?\nFoxway is a fast-growing and dynamic organization with an international team of nearly 1,300 people. We operate across multiple countries, with key hubs across Europe.\nWithin Foxway, Circular Workspace Solutions (CWS) focuses on delivering sustainable workplace solutions through Device-as-a-Service, lifecycle services, and IT Asset Disposition offerings for enterprise and public sector customers.\nOur mission is to make sustainable technology accessible to everyone by extending the life of IT equipment and enabling circular business models.\nBy joining us, you become part of a purpose-driven, international team that is shaping the future of sustainable workplaces and circular technology.","description_format":"text","description_chars":4155,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Swedish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Laptops","IT Asset Disposition & Refurbishing"],"lifecycle":[{"event":"open","at":"2026-11-12T14:48:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":37,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/foxway-technician","json_url":"https://alion.io/job/foxway-technician.json","meta":{"generated_at":"2026-11-15T00:50:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1505,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673562},"rest":"https://alion.io/mcp/rest/get_company?id=673562"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffoxway-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffoxway-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffoxway-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/foxway-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffoxway-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4171223}},{"tool":"search_jobs","arguments":{"company":"foxway.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4171223},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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