{"id":2854251,"url":"https://alion.io/job/fp-markets-partners-operations-specialist","title":"Partners Operations Specialist","company":{"id":673715,"name":"FP Markets","domain":"fpmarkets.com.au","url":"https://alion.io/company/fpmarkets","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["PH","RS","VN"],"hiring_countries_total":3,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-19T14:14:51Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-05T16:27:49Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"FP Markets Group of Companies is a well-established multi-regulated broker, founded in Australia, offering traders access to CFD trading on Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Partners Relations Specialist.\nHere you'll play a crucial role in onboarding and supporting our partners, ensuring smooth operations. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture.\nReporting to: Head of Partners Support & Operations\nResponsibilities:\nAssist in the onboarding of Affiliates / IBs / Money Managers and other company partners\nAssist with the day-to-day operational tasks of the partners’ department such as partner connections, withdrawals, commission payments, and troubleshooting\nAssist in the monitoring of affiliates and IBs activities to optimize partner performance and report suspicious activities\nEducate the partners on the company’s platforms, trading products, account opening/deposit and withdrawal procedures\nProactively work to retain existing business and reactivate partners\nUpdate Partners team social media channels\nMaintain direct contact with affiliates and IBs via telephone, live chat and email, ensuring excellent service standards and loyalty\nEnforce prudent approach and due diligence to the regulatory framework as per the company policies, ethos and ethics\nWorking with the team to ensure KPIs are met\nSupporting and assisting all departments as required\nCandidate profile:\nFluency in English \nPreferable, but not required, fluency in other languages \nPrevious experience in customer service - oriented jobs\nA team player with excellent communication skills\nStrong willingness to learn and develop new skills\nDriven and results orientated\nStrong negotiation skills\nComputer literacy with excellent working knowledge of Microsoft Office applications\nAbility to work day or evening shifts\nOur offer:\nA welcoming, young and multicultural team with approachable leadership.\nReal autonomy over a large growth budget, and the chance to contribute to a dynamic business in a growth phase.\nSupport for your ideas and room to put your expertise into the company's best practices.\nContinuous personal development, a training and development budget, growth with the company and the opportunity to learn from industry leaders.\nCompetitive remuneration, regular salary reviews and performance-based incentive schemes.\nA vibrant company life: from team activities to global celebrations.\nJoin our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!","description_format":"text","description_chars":2633,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"},{"name":"Serbia","iso":"RS","kind":"country"},{"name":"Vietnam","iso":"VN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Forex & CFD Brokers"],"lifecycle":[{"event":"open","at":"2026-10-19T14:14:51Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.803,"p_room":0.9,"age_days":16,"expected_fill_days":36,"reasons":["conf:0","win:mid"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/fp-markets-partners-operations-specialist","json_url":"https://alion.io/job/fp-markets-partners-operations-specialist.json","meta":{"generated_at":"2026-11-05T17:25:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22770,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673715},"rest":"https://alion.io/mcp/rest/get_company?id=673715"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffp-markets-partners-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffp-markets-partners-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffp-markets-partners-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fp-markets-partners-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffp-markets-partners-operations-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2854251}},{"tool":"search_jobs","arguments":{"company":"fpmarkets.com.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2854251},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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