{"id":3070013,"url":"https://alion.io/job/fragomen-receptionist-office-services-coordinator","title":"Receptionist & Office Services Coordinator","company":{"id":14155,"name":"Fragomen","domain":"fragomen.com","url":"https://alion.io/company/fragomen","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":22,"ghost_share":0,"stale_share":0.682,"repost_share":0.045,"time_to_fill_p50_days":25,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":52000,"period":"year","method":"role_country_seniority_unknown","sample_n":504},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-29T16:47:07Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Job Description\nReceptionist & Office Services Coordinator\nContract: Full-time, permanent\nTeam: Office Services\nOffice Location: London, UK (on-site)\nThe role:\nReporting to the Senior Office Services Coordinator, this role will be responsible for ensuring coverage of the Reception of our London office, providing postal support, and supporting the day-to-day operations of the facility by assisting with a variety of tasks, including administrative duties, ensuring it's well-maintained, clean, and safe.\nWhat your day will look like:\nTo act as the face of Fragomen when meeting and greeting visitors to the London Office\nTo answer and redirect all phone calls to the main switchboard\nEnsuring client and common areas are clean, well-maintained, and fit for use, which may include tasks like cleaning/ organising of common areas and walkways.\nTo assist with monitoring the Reception London inbox, actioning emails in a timely manner and raising any issues with the Senior Office Services Coordinator\nTo assist in managing all meeting room bookings including set up and set down, catering requirements and to take full details of clients coming to site and informing ground floor security accordingly\nTo book couriers for the office when requested\nScanning all incoming post, searching on Connect for the Caseworker and then emailing to the correct contact\nPreparing documents and bundles for Caseworkers\nEnsuring the safety of the occupied space, including complying with safety regulations and reporting any potential hazards\nAssisting with security protocols, such as issuing keys or passes, and monitoring access control\nAssisting with setting up monthly drinks and office events\nPurchasing and stocking supplies, including but not limited cleaning supplies, stationary, and other necessary items\nCommunicating with colleagues, and other stakeholders about facility issues or needs, and providing assistance\nEnsuring the proper functioning and placement of equipment like vending machines, coffee machines, lighting, fire extinguishers, and deliveries reporting maintenance issues\nThe team:\nAs part of the Office Services team, you will have the chance to work with an exceptional group of office support personnel from Administrators and Receptionists to the PA’s who work with the Partners to ensure a smooth functioning office. Led by the Office Services Director of our UK offices, the team is a dynamic group of fun personalities, and we are looking for another person to join!\nWhat we are looking for:\nEssential criteria:\nAn interest in administration and office services\nAn extrovert, a person that is happy to engage with colleagues and external visitors and become the go-to person of the office\nSomeone who is proactive and motivated to provide high levels of service to everyone they work with\nAbility to handle equipment (with assistance, covering the movement of larger objects e.g. desks, tables etc.)\nAbility to work independently and as part of a team\nPreferred skills:\nBasic knowledge of building maintenance and repair\nStrong communicator, able to engage effectively with colleagues at all levels of seniority\nFlexible, able to adapt to shifts in priorities\nProblem solver, being able to think of solutions - a ‘can do’ attitude\nDemonstrates proficiency in Word processing, Excel, Outlook and Internet navigation\nCompletes tasks within agreed timeframes and in line with expectations\nAttention to detail, ensuring work is completed accurately and according to company guidelines\nKeeps staff aware of the progress of matters to manage expectations, and informs of conflicting priorities/requesting assistance as problems arise / informing senior staff of current capacity\nWhat we offer:\nA career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our workforce at Fragomen, and we are fully committed to providing equal opportunities.\nAt Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. OurUK offerings include:\nCompetitive Salary: We offer salaries that reflect your skills and experience\nHealth and Wellness: A comprehensive employee assistance programme, gym discounts, medical insurance, Headspace membership and wellbeing platforms\nLifestyle and Savings: Discount platforms, cycle to work scheme, electric car lease scheme, season ticket loans and family support resources\nProtection and Security: Life assurance, group income protection and a workplace pension scheme including a 5% employer contribution\nTime Away from Work: 25 days annual leave, + bank holidays and 3 personal leave days. Enhanced family leave policies, volunteering days and birthday leave\n Professional Development: Access to our e-learning platform, mentoring schemes and training bursaries (where applicable)\nHybrid Work Arrangements: The Firm operates a global hybrid working policy which supports flexibility. Depending on your role, you can agree with your manager a minimum of two days per week working in your local office. Flexibility is important, and additional days in the office may be required based on your role, and / or team and business need\nWhat to expect:\nOnce you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.\nIf shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.\nAfter the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.\nAt Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs\nWho we are:\nAt Fragomen, we are more than a global immigration services provider - we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.\nWe are proud of our team spirit, and we like to reflect this in the way that we work and everything we do. Our Responsible Business Practices (\"RBP\") prioritize Fragomen's social responsibility through a cohesive strategy covering five key focus areas: Corporate Social Responsibility, Culture and Inclusion, Sustainability, Well-Being and Pro Bono. Our RBP initiatives offer great\nopportunities for everyone at Fragomen to feel included, get involved and shape thoughtful initiatives and activities. For more information, please visit our website - https://www.fragomen.com/about/responsible-business-practices.html.\nFragomen is committed to promoting equal opportunities for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.\nAll offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI-assisted tools for administrative screening purposes only - never for decision-making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.","description_format":"text","description_chars":8607,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Car lease","Health insurance","Hybrid work","Parental leave","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal Services"],"lifecycle":[{"event":"open","at":"2026-10-22T09:11:43Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-29T06:20:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.589,"p_room":1,"age_days":8,"expected_fill_days":25,"reasons":["conf:0","stale_co","velocity","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/fragomen-receptionist-office-services-coordinator","json_url":"https://alion.io/job/fragomen-receptionist-office-services-coordinator.json","meta":{"generated_at":"2026-10-29T18:31:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27403,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14155},"rest":"https://alion.io/mcp/rest/get_company?id=14155"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffragomen-receptionist-office-services-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffragomen-receptionist-office-services-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffragomen-receptionist-office-services-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fragomen-receptionist-office-services-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffragomen-receptionist-office-services-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3070013}},{"tool":"search_jobs","arguments":{"company":"fragomen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3070013},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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