{"id":2624397,"url":"https://alion.io/job/framestore-imaging-support-engineer","title":"Imaging Support Engineer","company":{"id":172230,"name":"Framestore","domain":"framestore.com","url":"https://alion.io/company/framestore","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"A","score":88,"open_postings":22,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":true},{"name":"Jira","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-15T11:29:55Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T05:21:42Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Framestore is an Oscar, Bafta, and Emmy award-winning global creative company working in film, advertising, AR/MR/VR, theme park dark rides, and pre/post visualisation work, among many other creative endeavours. We are looking for a driven problem solver possessing a strong appreciation for team building and communication.\nThe Imaging Support Engineer will provide technical help, support, and coordinate the operation of the review suites. The role is based in the Mumbai office, supporting the busy VFX suite infrastructure. The successful candidate will be working with global counterparts based in London and Montreal and will need to be highly organised with great communication skills and a can-do attitude.\nWe are ideally looking for someone with an interest in technology and visual effects. This Imaging Engineer position is a demanding but rewarding role with lots of room for growth and development.\n\nResponsibilities include:\nEnsure that Framestore presentation and delivery of digital imagery is consistent across all formats, viewing environments, and geographies.\n\nLiaising and communicating with external service providers\n\nDocumenting and escalating imaging and systems issues to the wider team\n\nImaging of suite-based devices and other workstations\n\nCalibration of TVs and Projectors using established and well documented procedures.\n\nDebugging of suite-based issues to identify the root cause and provide technical summaries\n\nMaintenance of imaging equipment documentation accounting for any changes\n\nTechnical feedback and refinement of documentation\n\nMaintenance of on-site spares for the smooth operation of devices under the remit\n\nPerformance of daily and pre sessions technical checks where required\n\nRequirements\n\nEssential Skills\nExperience in audio-visual or broadcast technology\n\nExperience with SDI/HDMI infrastructure and routing\n\nTechnical fault finding and diagnostic experience of AV equipment.\n\nAbility to document and communicate technical information\n\nAbility to read, understand, and follow technical documentation\n\nSystems Administration experience\n\nDesired skills\nTechnical familiarity with AVID Media composer, Eizo monitors, Crestron, Extron\n\nExperience in setup, calibration, operation, and maintenance of digital projectors\n\nFunctional knowledge of Digital cinema colour spaces (DCI, P3, XYZ)\n\nGeneral understanding of VFX colour pipelines\n\nLinux and Windows platform support\n\nExperience basic storage administration\n\nExperience with Jira, and Confluence tools\n\nExperience with Teradici PCoIP technology\n\nFamiliarity with basic network concepts, tools, and debugging\n\nFramestore is proud to employ extraordinary talent across all genders, races, nationalities, religions, ages, abilities and sexual preferences. We aim to encourage and support all of our current and future employees to achieve their potential. No job applicant will receive less favourable treatment on any basis when applying for a career with us.","description_format":"text","description_chars":2962,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Animation","Visual Effects (VFX)"],"lifecycle":[{"event":"open","at":"2026-10-15T14:36:19Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/framestore-imaging-support-engineer","json_url":"https://alion.io/job/framestore-imaging-support-engineer.json","meta":{"generated_at":"2026-10-16T09:19:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7453,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172230},"rest":"https://alion.io/mcp/rest/get_company?id=172230"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fframestore-imaging-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fframestore-imaging-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fframestore-imaging-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/framestore-imaging-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fframestore-imaging-support-engineer"}]}